The central environmental protection inspector is powerful: complete full coverage of 31 provinces within two years.

  Central affirmation, local support, people’s praise and remarkable results.

  The central environmental protection inspector is powerful: from 2016 to 2017, it completed the full coverage of 31 provinces across the country.

  The intensity of pollution control is unprecedented, and the speed of environmental quality improvement is unprecedented.

  "China Economic Weekly" reporter Zhang Yujing Li Yonghua Liu Zhaopu | Reports from Beijing, Jiangxi, Hunan, Jiangsu and Guizhou

  (This article was published in the 43rd issue of China Economic Weekly in 2017).

  "Building an ecological civilization is a Millennium plan for the sustainable development of the Chinese nation."

  "Accelerate the reform of the ecological civilization system and build a beautiful China."

  From a series of important conclusions made by the Supreme Leader General Secretary in the report of the 19th National Congress of the Communist Party of China, we can see the importance of ecological civilization construction.

  "Pollution prevention and control" is also listed as the "three major battles" to build a well-off society in an all-round way, along with preventing and resolving major risks and getting rid of poverty accurately.

  As Li Ganjie, Minister of Environmental Protection, said, the report of the 19th National Congress of the Communist Party of China put forward a series of new ideas, new requirements, new goals and new arrangements for the construction of ecological civilization and the protection of ecological environment.

  In the five years since the 18th National Congress of the Communist Party of China, the construction of ecological civilization has achieved remarkable results, which can be seen from a set of data: in the past five years, China’s forest coverage rate has been continuously improved, from 21.38% in 2012 to 22.3% in 2016; In 2016, the average concentration of PM2.5 in Beijing-Tianjin-Hebei, Yangtze River Delta and Pearl River Delta decreased by more than 30% compared with 2013. Since the implementation of the "Water Ten Articles", the proportion of surface water I-III sections has increased from 6% to 67.8%, and the proportion of inferior V sections has decreased from 9.7% to 8.6%… …

  Li Ganjie described China’s achievements in the field of ecological environmental protection and ecological civilization construction in the five years since the 18th National Congress with five "unprecedented": unprecedented awareness, unprecedented efforts in pollution control, unprecedented frequency of system introduction, unprecedented strictness in supervision and law enforcement, and unprecedented speed in improving environmental quality.

  Behind the continuous improvement of many environmental data, in the past five years, a major reform measure of ecological civilization system and mechanism — — The central environmental protection inspector undoubtedly played a great role.

  Since the central environmental protection inspector launched a pilot project in Hebei Province in January 2016, in the two years from 2016 to 2017, the central environmental protection inspector has completed the full coverage of 31 provinces across the country, with more than 17,000 people accountable. Li Ganjie summed up the effect of the central environmental protection inspector with "praise from the people, affirmation from the central authorities, local support and problem solving".

  Why does the central environmental protection inspector show such power? What is the rectification situation of the inspected area after the inspector group left? Is there a situation that "the inspector group left and the pollution came back"? How can local governments and enterprises achieve a win-win situation between environmental protection and development? The reporter of China Economic Weekly will take you around to have a look.

  Why is the central environmental protection inspector so powerful?

  From environmental supervision to environmental supervision, from "supervising enterprises" to "supervising government"

  Central environmental protection inspectors launched a pilot project in Hebei in January 2016. By August 2017, the fourth batch of central environmental protection inspectors had completed their stationing in eight provinces including Sichuan and Jilin. So far, from 2016 to 2017, the central environmental protection inspector has completed the coverage of all provinces in the country.

  On July 1, 2015, the 14th meeting of the Central Leading Group for Comprehensive Deepening Reform deliberated and adopted the Environmental Protection Supervision Plan (Trial) (hereinafter referred to as the Supervision Plan), and took the places with prominent environmental problems, frequent major environmental incidents and poor implementation of environmental protection responsibilities as the early inspection targets, focusing on the implementation of the Party Central Committee’s decision-making and deployment, solving outstanding environmental problems and implementing the main responsibility of environmental protection.

  In fact, environmental protection supervision is the normal state of environmental protection work, but opening the central environmental protection inspector has put pressure on many provinces. Traditional environmental monitoring, even cross-regional monitoring, only targets enterprises. Although pollution problems can be found, a lot of energy is spent on point source supervision, which solves local problems, and often "monitoring leads to pollution again".

  "A problem, reported many times, although it is handled at different levels, will eventually be transferred back to the local, and the local ‘ Land policy ’ The arbitrary decision-making of leaders and human relations will directly affect the solution of the problem, so a problem is still a problem after several years. " An environmental protection industry insider told reporters.

  The central environmental protection inspector, from the environmental protection department leading to the central leading, from focusing on enterprises to "focusing on supervision and supervision", is regarded as a major change in China’s environmental supervision model.

  The "Inspector Program" requires that the inspection work be carried out in the form of the central environmental protection inspector group to the provincial and municipal party committees and governments and their relevant departments, and sink to some municipal party committees and government departments. Environmental protection inspectors emphasize that "the party and the government share the same responsibility" and "one post and two responsibilities", which means that local party committees accept supervision together with the government, and the inspection results serve as an important basis for the assessment and evaluation of the appointment and dismissal of leading cadres.

  According to the requirements, the inspection team will be stationed for about one month. During the inspection period, each inspector group will set up a special duty telephone and postal box to receive letters and calls from the inspected provinces on environmental protection. Other letters and visits that are not within the scope of acceptance will be handled by the inspected regions, units and relevant departments according to regulations. A mobilization meeting should be held before the inspector’s action begins, and a feedback meeting should be held after it ends. The rectification plans of all provinces, autonomous regions and municipalities shall be submitted to the State Council within 30 days, and the rectification situation shall be submitted within 6 months, and shall be disclosed to the outside world simultaneously.

  Generally speaking, inspectors are stationed in three stages: provincial-level inspectors, inspectors in sinking cities, and sorting, analyzing and archiving. The three stages have their own emphasis and are promoted in turn.

  The first stage is the inspector at the provincial level, and the inspector group has a clear division of labor. Some people talk to a number of provincial leaders, including provincial party Committee secretaries and governors, as well as the main leaders of provincial departments closely related to environmental protection, such as the letter, development and reform, and housing construction. Others read materials, visit inquiries, hold meetings to study and focus on problems.

  The second stage is the sinking inspector, the purpose of which is to do a thorough job and verify and collect evidence for the problems at the provincial level. Generally, no new problems are found. Some specific issues need special supplementary inspectors.

  The third stage is the stage of combing, summarizing and writing reports, which integrates provincial inspectors, sinking inspectors and accepted report clues to write inspector reports. Every question clue in the report is supported by dozens of materials such as inquiry transcripts.

  Take Hebei, the province where environmental protection inspectors first entered, as an example. Gao Jianmin, Party Secretary and Director of the Environmental Protection Department of Hebei Province, said that Hebei Province was the first in the country to establish an environmental protection inspection system, and the provincial party committee and government set up an inspection team. From June 2016 to June 2017, Hebei Province inspected its 13 cities, achieving full coverage of environmental protection inspectors throughout the province. At the same time, Hebei Public Security Department also established an environmental police team earlier, specializing in cutting pollution with swords and cracking down on criminals.

  "At present, it should be said that the initial reform goal has been achieved, and from the actual operation point of view, it has exerted the greatest effect in implementing the strictest ecological environmental protection system and strict environmental supervision." Gao Jianmin said.

  The central environmental protection inspector achieved remarkable results: 135,000 cases were accepted, and the completion rate exceeded 98%.

  How strong is the central environmental protection inspector? In the two years from 2016 to 2017, the Central Environmental Protection Inspector Group has completed the coverage of 31 provinces across the country, and the number of accountable people has exceeded 17,000.

  Take the fourth batch of central environmental protection inspectors as an example. On September 5, 2017, the Ministry of Environmental Protection revealed that the sinking phase of the fourth batch of central environmental protection inspectors was over, and all localities further strengthened the work of border supervision and border reform. As of September 4, the fourth batch of environmental protection inspectors filed 226 cases for investigation and detained 285 people; 2914 people were interviewed and 4129 people were held accountable.

  According to the State Environmental Protection Inspector’s Office, as of September 4, 8 inspectors had received 44,134 reports from the masses, accepted 32,277 valid reports, and after combing, merging and repeating reports, a total of 29,189 were transferred to the inspected places; 18,565 cases were investigated and dealt with in each inspected place, among which 5,625 cases were filed for punishment, with a penalty amount of 280,878,300 yuan.

  How to evaluate the effect of environmental protection inspectors? Will the inspector group come back as soon as it is polluted, or will many enterprises have the problem of "you come and I stop, you go and I continue to produce"? How to form a long-term and effective shock in the supervision mechanism? What kind of specific deployment will there be in the future?

  In view of these problems, Li Ganjie, Minister of Environmental Protection, said that the Central Environmental Protection Inspector is a major reform measure of the ecological civilization system and mechanism promoted by the General Secretary of the Supreme Leader after the 18th National Congress. "The central environmental protection inspector who lasted for two years should say that the effect is very good. Someone summed it up and asked the people to praise it, the central government affirmed it, local support and solve problems."

  Specifically, Li Ganjie said, environmental protection inspectors first greatly enhanced the awareness of strengthening ecological environmental protection and promoting green development in all aspects, and the situation of neglecting ecological environmental protection in the past has obviously changed. Secondly, it has effectively solved the outstanding environmental problems around a large number of people.

  According to statistics, in the process of four batches of central environmental protection inspectors, a total of 135,000 reports from the masses were accepted, except for some repeated cases. After the merger, 104,000 reports were handed over to the local authorities, and so far 102,000 reports have been settled. About 80,000 of them involve garbage, oil fume, odor, noise, enterprise pollution and black and odorous water problems.

  Environmental protection inspectors also promoted the transformation and upgrading of local industrial structure. Li Ganjie said that many places regard the central environmental protection inspector as a good opportunity and motivation to promote green development and supply-side structural reform, and take this opportunity to strengthen pollution prevention and control of enterprises, internalize environmental costs, and let law-abiding enterprises have a more level playing field, especially those scattered, chaotic and polluted enterprises, which has better solved the prominent problem of "bad money driving out good money" in some places.

  "Central environmental protection inspectors have also effectively promoted the improvement and perfection of local environmental protection and ecological civilization mechanisms. Many places regard the central environmental protection inspector as a good opportunity, carefully sort out and analyze problems, and speed up the establishment and improvement of relevant laws and regulations. There are about three or four hundred rough statistics. " Li Ganjie said.

  In response to the question of whether there will be "inspectors leaving and pollution coming back" in the future, Li Ganjie said that special "mobile and acupoint-pressing" inspectors will be organized for key areas, key industries and key issues at the end of this year or early next year.

  At the same time, the Ministry of Environmental Protection is also fully summarizing the first four batches of environmental protection inspectors. "To study and promote the formulation of relevant laws and regulations concerning central environmental protection inspectors. Put the effective mechanism of this work into the track of rule of law and standardization, and let it develop and persist for a long time. " Li Ganjie said.

  The central environmental protection inspector closely tracks economic data during the process.

  How do green mountains and green hills become Jinshan Yinshan? Will environmental protection affect GDP development? Is there a contradiction between economic development and environmental protection?

  Zhang Yong, deputy director of the National Development and Reform Commission, said that pollution control will require some highly polluting enterprises to implement certain control measures, which will affect certain benefits for the enterprises themselves. However, for the overall situation, it is necessary to better accelerate the construction of ecological civilization.

  "In the long run, from a macro perspective, from the overall situation, environmental protection has no impact on economic development. Strengthening environmental protection, promoting green development and strengthening the construction of ecological civilization are positively related to economic development. " Li Ganjie said.

  On October 19th, the report card of national economic operation released by the National Bureau of Statistics showed that China’s GDP growth rate was 6.9% in the first three quarters of 2017, which was the same as that in the first half of the year and 0.2 percentage points faster than that in the same period of 2016.

  "Since the 18th National Congress of the Communist Party of China, especially in the past two years, environmental protection has not affected economic development, whether it is the central environmental protection inspector we have carried out or the special environmental law enforcement actions currently being carried out in some key areas." Li Ganjie said, "In the process of the central environmental protection inspector, we also closely tracked the economic data of these areas and found that all economic indicators have not been affected, and in a sense, they are better than in the past."

  Li Ganjie said that in the process of promoting and strengthening environmental protection, it is necessary to fight both tough battles and protracted wars. The accumulation of problems is not a day or two, and it is by no means overnight to solve them. Therefore, in the process of concrete implementation, on the one hand, some enterprises that violate laws and regulations and pollute the environment will be treated with zero tolerance according to the law and regulations; But on the other hand, we should also follow the principle of classified guidance, one factory, one policy, and analyze specific problems to avoid "one size fits all"

  Leping, Jiangxi: Can we solve the pollution control cycle of the chemical city?

  "Since the central environmental protection inspector last year, the strange smell here has indeed decreased, and the water in Le’ an River has also become clear." A villager near Tashan Industrial Park, leping city, Jingdezhen City, Jiangxi Province, told the reporter of China Economic Weekly, "But I am afraid that the pollution here may still be the same."

  Tashan Industrial Park is the industrial pillar of leping city, which has concentrated the main local chemical enterprises. Since it was put into operation, its increasing pollution problem has made the contradiction between the sewage enterprises and the surrounding villagers increasingly fierce, triggering round after round of protests. Local governments are often forced to carry out whirlwind pollution control actions and close polluting enterprises, but pollution returns again and again after the storm has passed.

  Leping city is caught in "pollution — Protest — Pollution control — In the cycle of "rebound", it has become the "hardest hit" of environmental pollution in Jiangxi.

  From July 14 to August 14, 2016, the Fourth Environmental Protection Inspector Group of the Central Committee conducted environmental protection inspections in Jiangxi Province. In the feedback to the Jiangxi Provincial Party Committee and the provincial government on November 17th of that year, the inspector group pointed out that "the Leping Industrial Park in Jingdezhen is seriously polluted", and mentioned that the enterprises in the park have long used rainwater ditches to secretly discharge wastewater, the government introduced a "soil policy" that hindered environmental law enforcement, and used financial funds to pay sewage charges for enterprises.

  Under the high-voltage line of the central environmental protection inspector, can leping city’s pollution control get out of the previous vicious cycle?

  When the south wind blows, half the people in leping city will be "smelly"

  On October 22nd, 2001, Tashan Industrial Park officially broke ground. As the second industrial park in leping city, it has a total planned area of 10 square kilometers and a built-up area of 6.3 square kilometers, which is about 9 kilometers away from Leping City.

  The reporter saw such an introduction on the bulletin board of the park, "The park has 60 fine chemical and biomedical enterprises, of which 50 have been recycled with chlor-alkali basic chemicals and derivatives, and the chemical products have reached more than 200 kinds in ten categories. Tianxin Pharmaceutical’s output of vitamins B6 and B1 accounts for 70% and 40% of the global share. Shilong Industrial is the largest producer of AC foaming agent and thionyl chloride in China, and the glyphosate products of Jinlong Chemical are in a dominant position in China.

  An official in leping city told reporters that the manufacturers and affiliated enterprises of these products are big polluters. For example, when producing vitamins B6 and B1, the strong smell of rotten eggs was a nightmare for the surrounding residents.

  A villager in Shenjialing Village of Tashan Industrial Park said, "Many of our windows are sealed and we never dare to open them. These companies often steal at night, and the smell is too heavy, so that people can’t sleep. " A citizen of Leping City said, "Sometimes when the south wind blows, the smell of rotten eggs wafts from Tashan, and half the people in the city will be awakened."

  "Long-term use of rainwater ditches by enterprises in the park to steal wastewater" is a problem criticized by the Central Environmental Protection Inspector Group. On September 13th, 2017, at the sewage outlet of Dashan Temple in Tashan Street Office, the reporter of China Economic Weekly saw that only a small amount of wastewater was discharged to Le ‘an River, and the water body was crystal clear. A villager who is hoeing the ground said, "This kind of water is treated by sewage. There is no sewage these days because someone has come to check it. "

  After the Central Environmental Protection Inspector Group came,

  In November, 2016, after the Central Environmental Protection Inspector Group criticized many times in its feedback, leping city has become the key rectification target of Jiangxi environmental protection inspectors, and rounds of unannounced visits followed.

  The government of leping city has also taken many measures. A Report on the Environmental Renovation of Tashan Industrial Park, which was obtained by China Economic Weekly, said, "With the development of the chemical industry park, the contradiction between the environmental problems of the park and the demands of the people has become increasingly prominent. In order to improve the environmental quality of the park, in recent years, the Leping Municipal Party Committee and the municipal government have vigorously promoted the environmental renovation of the park and actively explored the treatment methods. The treatment of wastewater and waste gas in the park has achieved remarkable results and the environment of the park has been significantly improved."

  In the remediation work, the problem of wastewater smuggling pointed out by the Central Environmental Protection Inspector Group is the focus of remediation.

  Peng Jianfei, head of the leping city Environmental Protection Working Group, introduced that the renovation project of the rainwater pipe network in the park was started at the end of 2016, and the closed and deep-buried trench pipes that were not conducive to the supervision of the environmental protection department were gradually transformed into surface-oriented open rainwater pipe network, "from underground to surface". At present, most of them have been completed and put into use except for a few sections, and the old rainwater pipe network is being completely blocked.

  "From May 1 this year, we commissioned a third party to install a rainwater monitoring system." Peng Jianfei said that all enterprises in the park should install online monitoring equipment for rainwater outlets to ensure that the water quality (pH value, COD, total phosphorus, ammonia nitrogen, etc.) of enterprise rainwater outlets is monitored 24 hours a day. At the same time, strengthen the supervision of the sewage power pipe network in the park to ensure that all sewage reaches the standard of receiving pipe and enters the power pipe network.

  In addition to the illegal discharge of wastewater, malodorous gas is another problem that local residents reflect the most and strongly. Peng Jianfei said that there is no specific national standard to define malodorous gas emissions at present. "Sometimes smelling an odor is not a serious pollution."

  The person in charge of environmental protection work of Tianxin Pharmaceutical, an enterprise in the park, said that the raw materials for producing vitamins do have a certain smell, and the poor sealing of vehicles during transportation will also leak the smell. "These are difficult to avoid completely, but this does not mean air pollution. We have made a lot of environmental protection investment to improve this situation."

  On September 13, 2017, in Tianxin Pharmaceutical Park, the reporter could smell a slight smell, but it was not strong. Many villagers in Tashan Park said that in the past six months, because most enterprises closed down and stopped production, the smell was really weak.

  According to the Report on Environmental Renovation of Tashan Industrial Park, according to preliminary statistics, after the enterprises in the park invested about 144.25 million yuan in environmental renovation in 2015, they successively invested 105.38 million yuan in environmental renovation in 2016. In 2017, on the previous basis, the upgrading and transformation of enterprises will be further promoted, and the level of "three wastes" treatment of enterprises will reach a new level.

  The close distance between residential buildings and the factory is regarded as one of the direct factors of frequent environmental conflicts. While renovating the environment, leping city has also launched a large-scale demolition operation. The reporter of China Economic Weekly saw around Tashan Park that a number of houses and enterprise dormitories had been pushed into rubble. Peng Jianfei said that more than 2,000 houses are planned to be demolished.

  Choose environment or GDP? To have both, the government faces a big exam.

  In this storm of environmental protection supervision, Tianxin Pharmaceutical and Jinlong Chemical, as local star enterprises, have not been greatly affected, and they are all in the state of construction, while the production of most small and medium-sized enterprises in the park has been suspended.

  Peng Jianfei introduced that at present, most enterprises are in the stage of suspension of production and rectification. If enterprises think that environmental protection measures are up to standard after self-inspection, they will apply to the government for restarting work, and they can resume production only after being evaluated by a third-party evaluation agency. "From May to now, no company has passed the review."

  Leping city said in the Report on Environmental Renovation of Tashan Industrial Park, "Strictly do a good job in the resumption of production and acceptance of enterprises that have stopped production in the park, and enterprises whose wastewater treatment facilities cannot meet the standards will resolutely not resume production."

  This practice has been "spit" by many park enterprises. A person in charge of the company said, "Our production is also legal and compliant. Now we stop production and rectify. I don’t know when it will resume production. The loss is too great."

  At the time of rectification, it is indeed the fastest way to control pollution by stopping production. On November 20, 2016, CCTV reported that an industrial park in Jiujiang, Jiangxi Province, shut down all enterprises to cope with environmental protection inspectors. "Overnight, the Jishan Chemical Industry Park was clear in Wan Li." Unfortunately, the inspector group just left, and the pollution has revived.

  This response highlights the local government’s dilemma between environment and GDP. Chemical industry is a highly polluting industry, but it is also the economic pillar of Leping. It is not a good policy to suspend production for a long time and rectify it on a large scale.

  In 2015, residents protested against pollution in Leping. In August of that year, official website, the government of leping city, said, "For the sake of fresh air and ineffective environmental protection, we will never retreat." Later, he published a letter to the public, saying: "For enterprises that stop production and rectify, safety assessment, environmental assessment or ‘ Three wastes ’ If the emissions are not up to standard, production will not be resumed. "

  However, just in 2015, as pointed out by the Central Environmental Protection Inspector Group, Leping, which was highly dependent on the chemical industry, also introduced a "land policy" to obstruct environmental law enforcement. From 2012 to 2014, the leping city Municipal Government even violated the Regulations on the Collection and Use of Sewage Charges, and paid 11.47 million yuan of sewage charges for 36 polluting enterprises out of its own pocket.

  Such contradictory practices have done great harm to the credibility of the local government. After the Central Environmental Protection Inspector, although the local environment did improve obviously, many people interviewed by China Economic Weekly still had doubts about the strength and effect of the government’s subsequent rectification.

  At the same time, the reporter of China Economic Weekly learned from many sources during the local investigation that Tashan Industrial Park still had intermittent stealing behavior for more than a year after the central environmental protection inspector. "Not long ago, the water discharged here in the middle of the night was still very large, scarlet and smelly." A resident near the sewage outlet of Dashan Temple said.

  As of September 13th, only Tianxin Pharmaceutical, Shilong Industrial, Jinlong Chemical, Hongbai Chemical and other large enterprises of 60 enterprises in Tashan Park were producing as usual, and the future of the other 50 enterprises is still unknown.

  In the Report on Environmental Renovation of Tashan Industrial Park, leping city said that enterprises are encouraged to merge and reorganize, and those who are not sure will quit the park themselves. Peng Jianfei emphasized that "chemical parks only do subtraction, not addition. Small and micro enterprises should shut down when they shut down, and they cannot damage the environment for a little GDP."

  On July 10th this year, Mei, the mayor of Jingdezhen, was also interviewed by the Ministry of Environmental Protection. According to media reports, Mei also said, "As the mayor, I feel very heavy." On July 27th, Mei Yi, when supervising the progress of environmental protection rectification in Leping, said that environmental protection is not only a big test faced by the government, but also related to the life and death of enterprises, and it is also a good opportunity for enterprises to be reborn from the ashes, so that the enterprises that should be shut down can be closed in time and the merged enterprises can be merged in time.

  Mei also said that leping city should go all out to do a good job in environmental protection rectification, and ensure that the data of environmental quality indicators can only get better and not worse, so as to win the recognition of environmental protection departments and the trust of the masses.

  Shaodong, Hunan Province: Industrial Transformation and Upgrading under Environmental Protection Inspector

  There are two brick factories in Aiyao Village, which started production in 2012. The production waste residue was dumped in the river, and the chimney exhaust gas was polluted.

  There is an unknown factory painting operation about 50 meters behind Xingwang Restaurant next to Ping ‘an Driving School in Sanyi Village, Heitianpu Township.

  The galvanizing plant of Hunan Jianxiong Line Equipment Co., Ltd. is located in Longshi Village, Huangpiqiao Township, Shaodong County. The smoke and dust in the plant have not been directly discharged without any treatment, and there are no environmental protection measures in the plant.

  The sewage from Lianqiao Paper Mill in Shaodong County has been discharged directly into Tongjiang River for decades.

  … …

  The above content comes from the Shaodong task dispatch list of Shaoyang City, Hunan Province, which cooperates with the Central Environmental Protection Supervision Coordination Liaison Group. From April 24 to May 24, 2017, the Sixth Environmental Protection Inspector Group of the Central Committee conducted environmental protection inspections in Hunan Province. On July 31st, the inspector group gave feedback to the Hunan Provincial Party Committee and the provincial government about the environmental protection inspectors. The inspector group pointed out that the environmental protection work in Hunan Province has achieved positive results, but the contradiction between development and protection is still outstanding, and some areas and regions have frequent environmental problems, and the situation is still grim.

  In the feedback, Shaodong County of Shaoyang City was not on the list. Most of the 49 cases assigned by the Central Inspector Group were practical problems that seemed trivial as cited above, but actually polluted the environment and affected people’s lives and health.

  At the same time, almost every assignment of environmental protection inspectors involves a private small and medium-sized enterprise. For Shaodong County, a well-known small commodity economy county in Hunan, how to force industrial transformation and upgrading through environmental protection inspectors requires both wisdom and determination.

  "Shut down" has become a high-frequency word.

  "Shut down" is a high-frequency word since the Central Environmental Protection Inspector Group came to Hunan in April this year. The reporter of China Economic Weekly obtained a report on environmental protection in Shaodong County made by the county party committee and government in August this year, which showed that all departments cooperated with each other to control the environment, and the enterprises that the environmental protection department made administrative decisions such as banning, closing, stopping production and limiting production, the industrial economic department and the electric power department took power-off and power-off measures according to law.

  In September, official website, the government of Shaodong County, said that all the 130 livestock and poultry farms in the no-breeding area had been retired, 165 polluting enterprises such as small paper mills, coking plants and electroplating plants had been shut down, and 37 quarries had been shut down.

  In addition, the indigenous oil refinery, trench tile kiln and green tile kiln were closed, the factory buildings were pushed down and the chimneys were blown up. 113 illegal brick factories in the county, including 75 clay brick factories, were completely shut down as planned.

  On September 11th, the reporter of China Economic Weekly happened to meet the representative of the paper mill who came to handle the withdrawal compensation when interviewing with Shaodong County Environmental Protection Bureau. Huang Xiangtian, Party Secretary and Director of Shaodong County Environmental Protection Bureau, said that the plan of Shaodong County is to close all papermaking enterprises in China.

  Paper-making enterprises are big polluters of water environment. There used to be more than 60 papermaking enterprises in Shaodong County, which was once very prosperous. However, from 2008 to 2016, the overall performance of the paper industry was sluggish, and small paper mills were unsustainable and closed down one after another. By 2013, there were 15 paper mills in the county, and only 8 in the first half of 2017.

  Huang Xiangtian admits that these enterprises have complete procedures and meet the discharge standards. Even so, Shaodong County is still determined to completely quit the paper industry, the main reason is the overall environmental carrying capacity of the local area. According to the data, Shaodong is located in the arid corridor of Hengshao, Hunan Province, which belongs to the rocky desertification area and is seriously short of water. Its "mother river" Tongjiang has a narrow water surface, small water volume and poor self-recovery function. Once it is polluted, it is difficult to be repaired. Huang Xiangtian explained, "meeting the discharge standard only means that the discharged pollutants are within the scope permitted by the national standards, but the pollution still exists."

  Chen Bowen, deputy head of Shaodong County, who is in charge of environmental protection, said that Shaodong County has arranged more than 50 million funds this time to encourage eight enterprises to completely quit pollution, but it is not mandatory. "It is determined to invest so much money, but it is not across the board."

  A business owner told the reporter of China Economic Weekly that he was willing to quit. First, although the industry situation has improved this year, it is hard to say what will happen in the future; Second, the compensation given by the government is reasonable; Third, "the pressure of environmental protection is increasing, and the government does not encourage production."

  Huang Xiangtian said that if enterprises choose to continue production, they must sign a letter of commitment, and they can’t sneak into the row. Once pollution problems are found, they will be forced to close without any compensation.

  By the end of August, seven of the eight paper-making enterprises had signed an agreement to withdraw, six enterprises had dismantled their equipment, and one remained for its own reasons. According to the compensation exit policy, each enterprise received 6 million yuan in compensation.

  On the one hand, the existing enterprises are strictly investigated, on the other hand, the environmental protection requirements for new projects in the future are stricter. Chen Bowen said that in the future, the relevant departments will not approve industrial projects without environmental impact assessment, issue planning permits or submit land for approval.

  Secretary of Shaoyang Municipal Party Committee: Some enterprises should be closed, so don’t care about a little tax.

  The feedback from the Sixth Environmental Protection Inspector Group of the Central Committee pointed out that the implementation of environmental protection in Hunan is not strong enough, such as not daring to manage the environmental problems of large enterprises. Most non-ferrous metal mining and smelting enterprises in Hunan Province are subordinate enterprises of China Minmetals Group. Since 2013, these enterprises have accumulated dozens of environmental violations that have not been investigated and dealt with according to law, which makes enterprises "bully customers", pay no attention to their own environmental problems, do not rectify, and violate laws and regulations for a long time.

  Shaodong County is located in the middle of Hunan Province. Although there are no major environmental pollution projects such as large-scale chemicals, steel and nonferrous metals, similar phenomena still exist. The Shaodong County Party Committee and the county government said in the above-mentioned report materials that "many illegal enterprises have fought and survived, and they have revived in pursuit of economic interests."

  On September 12th this year, when the reporter of China Economic Weekly interviewed the Liuguangling Reservoir in Shaodong County, a local resident said, "All the children in the school directly drink the water in the reservoir, but the water is black and smelly."

  The school referred to by this resident is Liuguangling Town Middle School, which takes water directly from Liuguangling Reservoir. According to public information, Liuguangling Reservoir is a medium-sized water conservancy project which mainly focuses on irrigation, combines flood control and power generation, and provides domestic water sources for tens of thousands of residents in Liuguangling Town, Shashi Town and Tuanshan Town. At the same time, it is also the main water source for farmland irrigation in some towns and villages in Shuangfeng County.

  However, the reservoir has been continuously polluted for many years.

  According to local media reports, since 2005, Liuguangling Reservoir Management Office under Shaodong County Water Affairs Bureau contracted the reservoir to Li Zhijie, an individual owner, to raise fish. Because Li Zhijie put a lot of organic feed into the water, the water quality of the reservoir was gradually polluted and destroyed. On September 17, 2011, more than 400 villagers poured into the Liuguangling Reservoir Management Office, knocking over the window glass, desks, filing cabinets, telephones and other office supplies in the office building and smashing them to the ground.

  After the crisis broke out, Shaodong County handled it urgently, saying that the contract of Liuguangling Reservoir was terminated unconditionally, and the contractor Li Zhijie completely withdrew. The Liuguangling Reservoir Management Office shall not contract or lease the reservoir to others for breeding in the future.

  However, after investigation, the reporter of China Economic Weekly learned that less than half a year after the crisis, on April 26th, 2012, the five-year lease contract for fish farming in water body signed by contractor Li Zhijie and Liuguangling Reservoir Management Office expired on April 26th this year, but the contract was still being fertilized for fish farming.

  On September 3rd this year, Chen Bowen, deputy head of Shaodong County, presided over the on-site office meeting of water pollution of Liuguangling Reservoir in Liuguangling Town, and made it clear that the behavior of fertilizing fish in Li Zhijie is the main cause of water pollution. It is required that according to the Notice on Prohibiting Fertilizing Fish in Small and Medium-sized Reservoirs issued by Shaodong County in 2014, the county water affairs bureau should inform the contractor not to renew the contract, and the county water affairs bureau and reservoir management office should not contract the reservoir to individuals to raise fish. The illegal behavior of fertilizing fish in Liuguangling Reservoir should be severely cracked down and dealt with according to law.

  In fact, from the perspective of economic accounts, it is not cost-effective for local governments to retain polluting enterprises. Eight paper-making enterprises in Shaodong contributed about 3 million yuan in tax revenue throughout the year, and the compensation for this closure cost 50 million yuan. Another example is that after the closure of the indigenous lead smelting enterprise in Shiquan Village, Shuidongjiang Town, the county left more than 80,000 tons of lead-containing waste residue, and the government will invest 6 million yuan in special funds to build a waste residue storage. Others, such as problems left over from manganese mining and pollution from small electroplating enterprises, need to invest a lot of money, but these projects have not brought much contribution to local tax revenue.

  The reporter of China Economic Weekly learned that on September 8th, Gong Wenmi, secretary of Shaoyang Municipal Party Committee and director of the Standing Committee of the Municipal People’s Congress, made it clear that environmental issues are the key concerns of the provinces and cities in Shaodong. "Everyone must make up their minds, and the enterprises in this customs must be shut down, so don’t care about a little tax. The environment is not good and there is pollution. Can more than 1.3 million Shaodong people live happily? "

  Huang Xiangtian introduced that at present, 48 pieces of 49 pieces assigned by the central government have been rectified, and one piece is being rectified according to the rectification plan. Among them, there are three main situations in the 48 delivered parts that have been rectified in place. First, they have been completely shut down and stopped production; Second, the complaint reporting is untrue; The third is to actively rectify the situation after the production is stopped.

  Chen Bowen said, "If there is still black smoke after this round of rectification, it can’t be said."

  Environmental protection forces industrial upgrading.

  On September 25, People’s Daily commented: "Environmental protection inspectors are not only a defense war for the ecological environment, but also a protracted war of transformation and upgrading, which will surely promote the supply-side structural reform."

  Shao Dong also hopes to embark on an industrial upgrading road under the pressure of environmental protection inspectors. Chen Bowen said, "It is impossible and unnecessary to shut down all traditional enterprises, but to promote enterprises to invest and upgrade in environmental protection." For example, for the small-scale and polluting packaging, printing and plastic products industries, the Shaodong county government organized 24 enterprises to jointly develop and build a new printing industrial park, uniformly plan and build standardized workshops, and introduce advanced technology and equipment to achieve environmental protection and discharge standards.

  More importantly, industrial upgrading and transformation. Gong Wenmi, secretary of Shaoyang Municipal Party Committee, thinks that the short board that Shao Dong needs to fill now is to introduce large industrial projects. Shao Dong’s advantage is that there are many small and medium-sized enterprises with strong supporting capacity, which is a very good condition.

  Zhou Yufan, the county magistrate of Shaodong County, said that there are many private enterprises and indeed many small and medium-sized enterprises in Shaodong, but there is a lack of "indomitable spirit" pillar enterprises with an output value of over 2 billion yuan, 5 billion yuan or even 10 billion yuan. It is precisely because of the lack of such pillar enterprises that it is difficult for Shaodong’s industry to form agglomeration effect and economic development to break through the bottleneck.

  Hardware industry is one of Shaodong’s pillar industries, with more than 2,500 production and operation enterprises, including 48 large-scale enterprises and more than 300 professional production lines, forming a complete industrial chain of smelting, forging, injection molding and logistics, with more than 50,000 employees.

  Electroplating is an indispensable link in the hardware industry chain, but it is also notoriously heavy pollution. This year, after the closure of 39 small electroplating enterprises in the hardware industry, Shaodong has built one of the best electroplating centers in China and Tiantian Electroplating Center, and invested 12 million yuan to build a sewage treatment station with a daily treatment capacity of 800 tons.

  At the same time, including the electroplating center, Shaodong plans to invest 2 billion yuan to build a hardware science and technology innovation industrial park, covering an area of 1,000 mu. After completion, it will become the largest hardware industrial park in Central and South China, and cultivate 30 enterprises with an annual output value of over 100 million yuan, with a national market share of over 50%.

  Zhou Yufan said that efforts should be made to introduce high-end projects in the industrial chain and value chain to promote the transformation and upgrading of traditional industries and the cultivation of new kinetic energy.

  Jiangsu: "reborn" under "unprecedented pressure"

  Like Jiangsu’s economic development level, Jiangsu’s environmental protection level has always been at the forefront of the country. However, under the "eye-catching" of the Central Environmental Protection Inspector Group, Jiangsu has been found to have many environmental problems.

  On July 15th, 2016, the Third Central Environmental Protection Inspector Group officially stationed in Jiangsu to carry out a one-month environmental protection inspector.

  On November 15th of that year, when the Central Environmental Protection Inspector Group gave feedback, it pointed out sharply and to the point that although Jiangsu’s environmental protection work has made remarkable progress, the contradiction between the rapid economic and social development and the carrying capacity of resources and environment is still very prominent. Some structural and regional environmental problems have not been fundamentally solved, and the environmental security risks are great. There are still problems in implementing the national environmental protection decision-making, preventing environmental risks and improving the regional ecological environment.

  In this regard, the "top leaders" of Jiangsu Party and government seized the opportunity of the rectification of the central environmental protection inspector, and used the "supervision" means of environmental protection inspectors for reference to launch the "263 Special Action", that is, the "two reductions, six governance and three promotion" special action plan.

  "I don’t know if I don’t check, I’m shocked if I check."

  The director of the Environmental Protection Bureau of a prefecture-level city in Jiangsu told the reporter of China Economic Weekly that Jiangsu, which is at the forefront of the country in all indicators, has always been not afraid of appraisal inspection, but what it did not expect was that "if you don’t check, you will be shocked". After the Central Environmental Protection Inspector Group acted according to the process, it found many problems.

  In the feedback, the Central Environmental Protection Inspector Group pointed out three problems. First, the implementation of the national environmental protection decision-making and deployment is still not in place. Second, the environmental risk problem has not been effectively solved. Third, the ecological environment problems in some areas are outstanding.

  Some of the feedback points directly to the chemical industry as a "pillar industry" in Jiangsu. For example, the inspector found that there are 125 enterprises in the chemical concentration area of Lingang Industrial Zone in Guanyun County, all of which are pesticides, dyes and intermediates projects explicitly prohibited, restricted or strictly controlled by the planning EIA.

  Some feedback opinions also reflect the characteristics of the central environmental protection inspector’s "supervising politics". For example, the feedback points out that there is still a soft assessment problem in Jiangsu Province in implementing environmental protection with the same responsibility of the party and the government. In October 2015, Jiangsu clearly took environmental quality as the red line of responsibility of local governments at all levels. However, when assessing the responsibility of ecological civilization construction in various places in 2015, there were no clear measures to deal with the problem of water quality rising instead of falling in Qiqiaotun, Nanjing and Zhaotun, Kunshan. There are no clear requirements for Wuxi and Taizhou to encroach on green space or illegal construction in violation of the ecological red line. In the assessment of Taihu Lake governance target responsibility from 2013 to 2015, no rectification requirements were put forward for the responsible units and personnel of 11 rivers whose total phosphorus and total nitrogen failed to meet the national governance target, such as Zhihu Port and Wujin Port.

  The central environmental protection inspector is not a scarecrow, but an "imperial envoy" who dares to touch the truth, which can be seen through a detail.

  In July 2016, when the Central Environmental Protection Inspector Group was stationed in Jiangsu, the reporter of China Economic Weekly was reporting on the illegal transfer of hazardous wastes by a chemical company in Zhangjiagang, southern Jiangsu. After the publication of the manuscript "Investigation on the illegal transfer of hazardous wastes by Zhangjiagang Xinyi Chemical", Chen Jining, then Minister of Environmental Protection, gave instructions. The Central Environmental Protection Inspector Group, who had just stationed in Jiangsu, rushed to Zhangjiagang for on-the-spot investigation and evidence collection, and the Jiangsu environmental protection system also responded quickly. The company was quickly ordered to stop production, and then made corresponding measures.

  Drawing lessons from the means of "supervising government", "263 Special Action" promotes the transformation of environmental protection work ideas

  What is "263 Special Action"? According to the leaders of Jiangsu Provincial Environmental Protection Department, this is the special action of "two reductions, six treatments and three promotions" initiated by the main leaders of Jiangsu Provincial Party Committee and provincial government to seize the rectification opportunity of the central environmental protection inspector. The action plan was issued in the whole province on December 1, 2016, and then a special meeting was held for deployment and mobilization.

  The above-mentioned director of the Environmental Protection Bureau said that the so-called "two reductions" are to focus on reducing the total coal consumption and reducing the backward chemical production capacity, and to adjust the coal-based energy structure and heavy chemical industry structure that Jiangsu has formed for a long time, so as to reduce the burden on the ecological environment from the source; "Six treatments", that is, focusing on the six problems of ecological civilization construction in Jiangsu, which are most prominent, most closely related to people’s lives and most strongly reflected by the people, focus on the treatment of Taihu Lake environment, domestic garbage, black and odorous water, livestock and poultry breeding pollution, volatile organic pollution and environmental hazards; The "three upgrades" are to improve the level of ecological protection, the level of environmental economic policy regulation, the level of environmental supervision and law enforcement, and provide a solid guarantee for the construction of ecological civilization.

  Many targets in the "263 Special Action" are aimed at the outstanding problems raised by the Central Environmental Protection Inspector Group. For example, the Central Environmental Protection Inspector Group clearly pointed out in its feedback that Jiangsu Province needs to achieve a negative growth in total coal consumption by the end of 2017, but in the assessment of air pollution prevention and control in the whole province in 2014 and 2015, the total coal consumption control requirements were not included in the assessment scope of cities.

  The reporter of China Economic Weekly learned that the "263 Special Action" incorporated all the questions and letters and visits raised by the central environmental protection inspector into the plan, put forward rectification opinions, set a time limit for completion, and ensured that "everything was settled and everything responded", which effectively promoted the rectification of the central environmental protection inspector’s problems.

  In addition to "prescribe the right medicine", Chen Mengmeng, director of Jiangsu Environmental Protection Department, believes that "263 Special Action" fully draws lessons from the "supervising government" means of the central environmental protection inspector to promote the change of thinking of Jiangsu’s environmental protection work. The "number one" in the province personally promoted it with unprecedented strength, and a leading group headed by the main leaders of the provincial government was established at the provincial level; Leading bodies for special actions have been set up in various cities, and the "top leaders" have personally grasped the deployment, coordination and supervision, and implemented them layer by layer, interlocking with each other, forming a strong momentum of promotion. All departments have their own duties, worked closely together, and made concerted efforts to push forward the special actions in accordance with the requirements of "managing development must manage environmental protection, managing business must manage pollution". At the same time, the system of "263 Special Action" inspection and assessment, accountability and other systems will be established, and the key inspectors who promote the implementation, the lack of promotion, the failure to complete the annual key tasks, and the obvious deterioration of regional environmental quality will be thoroughly investigated and seriously held accountable.

  "Central environmental protection inspectors really put unprecedented pressure on the petrochemical industry in Jiangsu Province"

  Although the central environmental protection inspector has changed more from "supervising enterprises" to "supervising government", it is also a thoroughly remoulding process for Jiangsu enterprises.

  The reporter learned from Jiangsu Chemical Industry Association that as the second largest chemical industry province in China, chemical industry has long been a pillar industry in Jiangsu. In 2016, its main income was 2.09 trillion yuan, with 63 chemical parks and 4,085 enterprises above designated size. "The huge volume of the industry and the outstanding structural defects have made the petrochemical industry in Jiangsu Province feel unprecedented pressure." Qin Zhiqiang, president of Jiangsu Chemical Industry Association, said, "But the supervision pressure is becoming the driving force for governance. It is this kind of supervision pressure that has accelerated the pace of upgrading the petrochemical industry in Jiangsu Province."

  "In the past, enterprises lacked awareness of environmental protection, and passed ‘ 263 Special Action ’ And government propaganda, the factory spent more than a month on centralized rectification and purchased equipment such as oil fume purification and sewage treatment. Now there is no oil fume in the workshop, which not only protects the environment, but also enhances the company’s image and improves the working environment, and the workers are also very satisfied. " A person in charge of a township enterprise in Jiangsu told the reporter.

  A machinery manufacturing enterprise in Yangzhou, Jiangsu Province was reported by the masses during the inspection. Many equipment of environmental protection companies were produced in this factory. After investigation, it was found that the enterprise had problems such as unapproved new projects and irregular management of hazardous wastes, and was ordered by the Central Environmental Protection Inspector Group to rectify immediately. The person in charge of the enterprise said that before, they felt that they were not chemical enterprises and there was no waste water and waste gas discharged, so they thought that environmental protection had little to do with him. After environmental protection inspectors, they realized that the waste paint barrels and waste engine oil used by enterprises are not only pollution sources, but also hazardous wastes. Enterprises set up environmental protection groups to link environmental protection work with every production link.

  The person in charge of a petrochemical enterprise in Nantong did not pay attention to environmental protection work at first, and no one asked about the online monitoring exceeding the standard. He only signed the operation record book. After this inspection, the person in charge of this enterprise realized that they should take care of production, safety and environmental protection. They have worked out detailed management rules. In addition to the existing online monitoring system, they also conduct manual sampling monitoring twice a day. Once there is a problem, the whole factory will stop production immediately and will not resume production until the problem is solved.

  The reporter of China Economic Weekly found that the central environmental protection inspector not only improved environmental awareness, but also improved production processes and techniques, which promoted enterprises to accelerate the pace of transformation, upgrading and upgrading. A biomass power plant in Nantong was punished for environmental pollution, but it was still "incomprehensible". After the central environmental protection inspector, the enterprise took the initiative to invest more than 2.6 million yuan in renovation, which greatly reduced dust and noise pollution. At the same time, it also established an environmental inspection and assessment system. The leaders of the municipal and county environmental protection departments all went to the enterprise to urge rectification, and also organized experts to demonstrate the rectification plan, help improve the production process, and finally solve the pollution problem smoothly. The person in charge of the enterprise finally figured it out, "environmental protection has reached the standard, and the enterprise has not only realized upgrading, but also achieved sustainable development."

  In the eyes of many business leaders in Jiangsu, the central environmental protection inspector not only shocked environmental violations, but also released a positive signal to the entire environmental protection industry. A business owner said that in the hazardous waste disposal industry, some unscrupulous enterprises used various illegal means to reduce costs, which in the long run caused "bad money to drive out good money" and the whole market was seriously hurt. After the central environmental protection inspector and the standardized management of the hazardous waste industry, everyone will compete fairly, which is extremely important for the healthy development of the industry in the long run.

  Guizhou: Guiyang’s achievements in water pollution control have been affirmed

  In April 2017, the Central Seventh Environmental Protection Inspector Group stationed in Guizhou Province to carry out a one-month environmental protection inspection.

  On August 1, the inspector group gave feedback to Guizhou, and more than a month later, Guizhou welcomed the "Water Ten Articles" supervision team of the Ministry of Environmental Protection in mid-September.

  Guizhou has successively welcomed inspectors and supervision teams, and Guiyang’s achievements in water pollution prevention and control have been affirmed.

  At the end of April 2017, the Central Seventh Environmental Protection Inspector Group stationed in Guizhou to carry out a one-month environmental protection inspection. Guizhou province attaches great importance to the central environmental protection inspector, strictly investigates environmental cases complained by strict people and makes them public. By the end of June 2017, 3,453 environmental reporting problems assigned by the inspector group had been basically settled, 1,496 cases were ordered to be rectified, 773 cases were filed for punishment, and a fine of 59.958 million yuan was imposed; 33 cases were investigated and 32 people were detained; 1180 people were interviewed and 338 people were held accountable.

  At the end of May, four months after the end of the Central Environmental Protection Inspector Group, Guizhou welcomed the Environmental Protection Supervision Group again.

  From 17 to 21 September, the Ministry of Environmental Protection, together with the Ministry of Commerce, the Health Planning Commission and a delegation of 20 experts, was divided into six supervision groups, namely, the water environmental quality group, the double-deck tank renewal or anti-seepage pool setting group and the black and odorous water body group, to conduct special supervision and inspection on the implementation of the 2017 Water Pollution Prevention Action Plan (namely "Water Ten Articles") in Guizhou Province, and held an on-site supervision and summary exchange meeting in Guizhou Province.

  After three days of spot checks, the supervision team confirmed that there was no black and odorous water body in Guiyang, and fully affirmed the achievements made by Guiyang in water pollution prevention and control actions.

  According to reports, the supervision team randomly selected 22 on-site points. Among them, the water environmental quality team inspected six sites, including Qingshan Sewage Treatment Plant, Shixihe River, Guancheng River, Xinzhuang Phase I Sewage Treatment Plant, Xinzhuang State-controlled Section and Nanming River Main Stream, and fully affirmed the achievements made in the comprehensive environmental management of Nanming River in Guiyang.

  According to the remote sensing data of the satellite center of the Ministry of Environmental Protection, the supervision team found that there were 13 sections of rivers in Guiyang that were suspected to have black and odorous water bodies, and randomly selected the sections of Kechuang North Road, the northern section of Chemical Industry Road in the west, and the 7 sections of Nanmen River, Maixihe River and Xiaowan River in Guanshanhu District for on-site verification, confirming that there were no black and odorous water bodies in Guiyang.

  In 1970s, Nanming River in Guiyang was still a river for drinking water directly. Since 2004, with the rapid development of economy and society and the rapid growth of urban population, a large number of domestic sewage and industrial wastewater have been directly discharged into the river, and the construction of urban sewage treatment facilities and collection pipe network has been seriously lagging behind, resulting in serious damage to the river ecosystem, complete loss of self-purification ability, and the black odor phenomenon is very prominent, making it a "river without life".

  Although the Nanming River in Guiyang has undergone many renovations, the treatment method of "treating the head with a headache and treating the feet with a pain" has had little effect after all, and the masses have complained a lot, and the environmental problems have gradually evolved into economic and social problems. In November 2012, Guiyang adopted PPP model and introduced China Water Environment Group as a social capital partner, focusing on river interception, dredging, sewage treatment, odor control, ecological control and other projects. In just two years, it has achieved remarkable results.

  Gao Lin, general manager of Guizhou Regional Company of China Water Environment Group, said that Nanming River is a weather vane for the construction of ecological civilization in Guizhou Province, and it is also a project widely concerned by ordinary people. After being well managed, ordinary people living on both sides of the river have never dared to open windows before, and now waterfowl have returned to the river. It can be said that Nanming River in Guiyang has achieved good ecological benefits through PPP mode.

  The PPP project of comprehensive improvement of Nanming River water environment in Guiyang City has become an example of the treatment of black and odorous rivers in domestic cities. In 2014, it was listed as one of the first eight new PPP demonstration projects in China by the Ministry of Finance. One of the key sub-items of the project, Guiyang Qingshan sunken reclaimed water system, is the first successful case in China in which the effluent standard reaches Class IV of surface water and ecological water replenishment is realized. At present, the project has been designated as the permanent meeting place of Guiyang International Forum on Ecological Civilization.

  Gao Lin said that water environment management is a systematic, comprehensive and holistic project. We must resolutely overcome the traditional governance model of "treating the headache and treating the foot", "compartmentalizing and controlling the water", and realize "professional people do professional things" through scientific research and technological innovation.

  Nanming River in Guiyang City adopts PPP mode, and innovatively adopts the "double-river-length" system of the government and the people, and mobilizes the people to conduct river inspections. When problems are found, the government river-length will deal with them in time, forming an effective joint force and improving the management level of Nanming River.

  It is reported that since the river patrol in 2015, more than 40 cases of construction wastewater have been discovered, with 24 leaks along the coast, 2,300 river patrol trips, more than 4,000 manual trips and more than 200 tons of garbage removal.

  To protect the ecological environment of the Yangtze River, Guizhou’s environmental quality is in the leading position in the country.

  "To promote the development of the Yangtze River Economic Belt, we must consider the long-term interests of the Chinese nation, take the road of ecological priority and green development, and make the green mountains and green mountains produce great ecological, economic and social benefits, so that the mother river will always be full of vitality." On January 5, 2016, General Secretary of the Supreme Leader held a symposium to promote the development of the Yangtze River Economic Belt and delivered an important speech. He pointed out that the restoration of the ecological environment of the Yangtze River should be placed in an overwhelming position, with great protection and no major development.

  Guizhou is located in the upper reaches of the "two rivers", of which 66% of the land area belongs to the Yangtze River basin, which is an important ecological barrier in the upper reaches of the "two rivers". Guizhou’s geographical environment can explain why water pollution prevention is particularly important to it.

  Since 2016, 25 counties (cities) in Guizhou, which have been incorporated into national key ecological function area, have implemented the responsibilities of ecological development and environmental protection, and established a negative list system for industrial access. This year, Guizhou began to implement the five-level river length system of province, city, county, township and village, and set up more than 20,000 river lengths for more than 3,000 rivers. Guizhou strives to build an ecological barrier in the upper reaches of the Yangtze River.

  Through hard work, the excellent water quality ratio of 151 provincial control sections of eight major water systems in the province is 96%. At the same time, Guizhou Province organized the preparation of the implementation plan of the National Ecological Civilization Experimental Zone, promulgated and implemented the Regulations on Promoting the Construction of Ecological Civilization in Guizhou Province, and put the construction of ecological civilization in a prominent position in the form of laws and regulations. Take the lead in setting up environmental protection courts and environmental protection courts in China. Explore the establishment of 12 ecological civilization reform systems in Chishui River to provide reference for the ecological environment protection of the basin.

Spring Festival grabbing red envelopes was spit out: 10 billion big projects, dividends of one piece and fifty-eight cents.

  BEIJING, Feb. 12 (Reporter Wu Tao) "The red envelope is so big, I want to try it."

  It has become a "New Year custom" for Internet companies to give out red envelopes during the Spring Festival. Alipay is divided into 500 million in Five Blessingg, 1 billion in today’s headlines, 2 billion in Tik Tok, 2.1 billion in Aauto Quicker, 2.2 billion in Baidu, and 2.8 billion in Pinduoduo. Just a few Internet "big factories", giving out red envelopes during the Spring Festival exceeded 10 billion yuan. How much did you rob?

  Grab a dime, and some can’t withdraw cash.

  "I won 0.16 yuan", "I got 1.58 yuan", "I grabbed 0.08 yuan, which was a new height" and "I was proud to bask in it after grabbing more than three yuan. What’s so proud of?" "I accidentally participated in tens of billions of big projects and finally got a piece of five."

  Some red envelopes are small enough to be counted as "points". Photo courtesy of netizens

  "I robbed the coupon and reduced the 15 yuan by 299 yuan. Isn’t this the usual discount?" "It’s hundreds of millions to grab a red envelope, but it’s like an egg hitting the Yangtze River and inviting people all over the country to drink egg drop soup." For example, Five Blessingg is divided into 500 million yuan, but over 300 million people have gathered together. In this way, each person is divided into more than one yuan on average.

  Some netizens commented. Screenshot of a social platform

  In addition, you can’t withdraw the money if you want. Many platforms stipulate that you can’t withdraw the money below 1 yuan. "But I only robbed 0.16 yuan, which is equivalent to robbing a loneliness?" "I only participate in Five Blessingg every year, because the money goes directly into Alipay, even if it is 1 point, it is safe."

  The netizens have made a record of grabbing red envelopes, and they have robbed 4 yuan a lot. Photo courtesy of netizens

  The money in many red envelopes must also be withdrawn within a limited time, and it will be invalid after expiration. Many netizens don’t take the trouble to withdraw cash, or the red envelopes are too small to be taken out at all. Therefore, I am afraid that only the enterprises themselves know how much they actually send out.

  The red envelope is too small to withdraw cash. Photo courtesy of netizens

  "Visiting, singing and answering questions", you can’t grab a red envelope without a talent.

  Although the share is small, there are only a few people who "grab the red envelope for fun, and I really need the money for the New Year", and the battle for grabbing the red envelope has been lengthened this year. It turned out that the lottery was held on New Year’s Eve, but this year some red envelope activities continued until the sixth day of the Lunar New Year.

  For example, some platforms have released a red envelope, which supports video for the first time. Users can create online homes, record videos, send red envelopes, invite friends and relatives to collect them, pass on New Year greetings, or visit other homes to ask for red envelopes.

  K song red envelope. Photo courtesy of netizens

  There are also team red envelopes, answering red envelopes, and karaoke red envelopes. Take the K-song red envelope as an example. When grabbing a red envelope, you need to sing, and you can only get it if you sing correctly. Some analysts pointed out that for Internet companies, the centralized competition in the Spring Festival can be avoided from being too homogeneous, which increases the interactivity and interest.

  It is worth noting that when Internet giants are frantically "throwing money", WeChat, the originator of red envelopes, has taken a different approach, going further and further on the cover of red envelopes, and everything can "sell skin", and red envelopes are no exception.

  Unlike last year, this year’s WeChat red envelope cover is conditionally open to individuals, and the price has also dropped to 1 yuan/piece. In 2020, the cover of red envelopes will only be customized for enterprises and some institutions, and the price will be 10 yuan/piece, with a minimum order of 100.

  Wechat has a rainy expression in the Spring Festival, and there is still a chance to appear a blind box containing the cover of the tenth anniversary red envelope of WeChat, limited to 10,000 copies. Users who have been drawn can leave messages in the background of "WeChat School". As of 12: 00 noon on February 12th, the first 20 users who have left messages have the opportunity to get exclusive red envelopes of 66.66 yuan (real red envelopes, not red envelope covers).

  "With the WeChat to send more than 1,000 yuan, I got the red envelope? I don’t know what other Internet companies that send billions of dollars think after reading it? " Some netizens said, "Is it a wave of people who collect red envelope covers now and those who originally collected crisp noodles?"

  Grab red envelopes and withdraw cash to pay attention to these things.

  This Spring Festival, we should pay attention to safety when grabbing red envelopes in the WeChat group. "WeChat has added a dynamic expression, and the screen is full of firecrackers and bombs. I am really afraid that any group will suddenly send a fake red envelope." It can be said that flicker and red envelopes take off, and safety should always be kept in mind.

  Meng Huixin, an analyst at the Legal Rights Department of the Research Center for E-Commerce, said that there are various ways to play red envelopes. When users play red envelopes, they should pay attention to the source of red envelopes, mainly because the red envelopes with Trojan horses are more technical and hidden, such as red envelopes that need to input payee information, AA red envelopes, red envelopes that need to enter passwords, and red envelopes that share links.

  Pay attention to safety when presenting red envelopes. It is understood that at present, many accounts are bound to sensitive information such as the user’s real name, mobile phone number and bank card. Even new users need to enter this information when presenting red envelopes.

  I would like to remind you that when presenting red envelopes on some unknown platforms, don’t be greedy and cheap, and don’t enter some personal sensitive information such as name, bank card and telephone number to prevent being deceived.

  Meng Huixin said that in addition to users’ vigilance, when the platform engages in the Spring Festival red envelope activities, it must do a good job in data information protection measures to avoid user information leakage. (End)

Changan Automobile Fortune News: Last year, the net profit was 11.3 billion, but Aouita lost nearly 3.7 billion.

Last year, while the net profit increased by 40%, the loss of Aouita also further expanded. As can be seen from Changan Automobile’s financial report last year, the problem is still obvious.

Last year, it earned 11.3 billion, but Aouita lost nearly 3.7 billion.

On April 17th, Chongqing Changan Automobile Co., Ltd. released its 2023 annual report. In 2023, Changan Automobile achieved an operating income of 151.298 billion yuan, a year-on-year increase of 24.78%; During the reporting period, the company realized a net profit of 11.327 billion yuan, a year-on-year increase of 45.25%; The non-net profit attributable to shareholders of listed companies was 3.782 billion yuan, a year-on-year increase of 16.19%. The gross profit margin of the company’s automobile products was 18.36%, a year-on-year decrease of 2.13 percentage points. According to the announcement, the growth of the company’s performance is mainly due to the increase of the company’s sales volume and the improvement of operating quality.

In terms of sub-brands, the operating income of Deep Blue Automobile in 2023 was 25.883 billion yuan, a year-on-year increase of 65.1%; The net loss was 2.999 billion yuan, slightly less than the loss of 3.19 billion yuan in the previous period. However, Aouita’s revenue in 2023 was 5.643 billion yuan, and its net loss expanded to 3.693 billion yuan, an increase of 83.55% compared with last year. From 2020 to 2022, the brand’s net profit was-150 million yuan,-210 million yuan and-2.015 billion yuan respectively. In 2023, the brand’s cumulative sales volume was only 27,700 vehicles, and the annual target completion rate was less than 30%. In December, 2023, Zhu Huarong, Chairman of Changan Automobile, directly assumed the position of Chairman of Aouita.

The annual R&D expenditure "spent" nearly 6 billion.

Changan Automobile’s R&D expenditure in 2023 was 5.98 billion yuan, an increase of 38.57% compared with 2022, which was mainly due to the merger of Deep Blue Automobile, and its R&D expenditure was increased. The proportion of R&D investment in revenue reached 5.95%, a slight increase of 1.27% over 2022. Changan Automobile’s R&D investment last year included a brand-new electric SUV to expand the pedigree of dark blue vehicles, positioning advanced and comfortable car products, research on the power consumption technology of new vehicles, research and development of high-performance extensible fluid simulation and optimization software for automobile development, and development of intelligent electric digital platform.

The number of R&D personnel of Changan Automobile increased from 7,899 in 2022 to 10,972, up 38.90% year-on-year. The proportion of scientific researchers also increased from 18.42% in 2022 to 22.34%, an increase of 3.92% year-on-year. In 2023, Changan Automobile’s "net cash flow from operating activities" increased by 14.195 billion yuan compared with the previous year, mainly due to the influence of sales growth and the merger of Deep Blue Automobile.

The annual sales volume reached 2.553 million, and the growth of independent brands was obvious.

In 2023, Changan Automobile achieved a sales volume of 2.553 million vehicles, an increase of 8.8% year-on-year. The performance of the company’s new energy and export sales both increased strongly, among which the self-owned brand new energy sold 474,000 vehicles throughout the year, up 74.8% year-on-year; It exported 358,000 vehicles, up 43.9% year-on-year.

Changan Automobile has launched a total of 29 products, including 7 brand-new products, and its product pedigree has been continuously improved. The sales volume of CS75PLUS series exceeded 190,000 units, and the sales volume of Yidong PLUS exceeded 160,000 units, ranking first in the retail market segment; UNI-V sales exceeded 156,000 vehicles, and the average monthly sales volume remained above 12,000 vehicles. In the new energy market, the annual sales volume of deep blue double cars exceeded 128,000; Changan Qiyuan’s sales in the three months after listing totaled 40,000 vehicles; Changan Lumin’s annual sales exceeded 144,000 units. The annual overseas export sales volume reached 358,000 vehicles, a year-on-year increase of 43.9%.

Changan Automobile pointed out in its annual report that the sales volume in overseas areas increased by more than 30% year-on-year, mainly due to the following reasons: First, China automobile enterprises are paying more and more attention to the development of overseas markets and speeding up the layout of "going out to sea"; Second, in recent years, China brand represented by Changan Automobile has gradually established a competitive advantage in the fields of new energy and intelligence, and its comprehensive strength has been significantly enhanced; Third, the large-scale export of new energy vehicles has boosted the overall export.

Looking forward to 2024, Changan Automobile said that the company will launch a number of brand-new and redesigned products, including 8 new energy products, including E07, C798, Deep Blue G318 and Aouita 15. According to the annual report, Changan Automobile’s business goal in 2024 is to strive to achieve production and sales of more than 2.65 million vehicles, an increase of 100,000 vehicles over last year. At the same time, we will further promote the third venture-version 7.0 of the Innovation and Entrepreneurship Plan, accelerate the transformation to intelligent low-carbon travel technology companies, and create new cooperation models and explosive models to continuously improve our business capabilities.

Writing and Photography: Reporter Liang Luozhe from Nandu Bay Finance Society

Editor in charge:

Facilitating Cooperative Governance —— A New Signal from Internet Conference to the World

Xinhua News Agency, Hangzhou, November 17th: Facilitating cooperative governance-a new signal sent by the Internet conference to the world.

Xinhua News Agency reporter Feng Yuan Tan Yixiao Wu Shuaishuai Xiong Maoling

In 1969, the internet was born, and it is less than 50 years old. In 1994, China officially connected to the Internet, and it has been 22 years since then.

What new experiences will the "prime of life" Internet bring us? At the Third world internet conference, all kinds of information, like the masts and spires on the giant ship at the time of the sea and the sky, took the lead in sending people a signal that "the future has come".

Convenient and efficient life is new

"I heard that I am not afraid of anything, but I am afraid that foreigners will speak Chinese … Imagine if I have a chip implanted in my brain or use artificial intelligence today, I can communicate with you directly in Chinese, and our communication will be easier." At the plenary session of this conference, the opening remarks of Langer, global vice president of Infosys Technology Co., Ltd., attracted a burst of laughter.

"Lao Tzu once said,’ A journey of a thousand miles begins with a single step’, and every step takes us to a distant goal. The impact of the digital world on our lives is still relatively weak, but this change will bring incredible opportunities to help us rethink everything in life. " Langer believes that the Internet era has made it a consensus of enterprises to pay great attention to user experience, thus affecting the whole life cycle of products.

In the exhibition hall of the conference, China Digital Group, a leading enterprise of triple play in China, launched a high-definition intercom system that can be used on TV. Patients lying at home can connect to distant hospitals with remote controls and consult famous doctors about their "old problems". The staff said that this system is especially suitable for the elderly who are more familiar with TV.

The International Business Machines Corporation also announced the latest Watson 2016 artificial intelligence brain, which is also the first brain-like computer in the field of basic science. Chen Liming, senior vice president of the company, said: "It uses the latest atomic storage technology, and its processing capacity has been equivalent to 4 billion human synapses, and it has diagnosed diseases that are difficult for top medical experts in the world to confirm."

"Our home appliances, traveling cars and working equipment are no longer machines that passively obey instructions, but will be considerate of you and actively serve you. For example, windows will adjust their angles according to indoor and outdoor temperatures and lighting, and the car navigation system will also be connected to the city’s traffic management system, thus greatly reducing congestion." Yang Yuanqing, chairman and CEO of Lenovo Group, said that the intelligent Internet will enable people to realize life scenes that they could not have imagined in the past.

And even if you go to court for a lawsuit, the Internet age provides a smarter choice. In the "online court" envisaged by Chen Guomeng, president of Zhejiang Higher Court, based on the "online court" pilot, the whole process of prosecution, filing, giving evidence, hearing, delivery, judgment and execution can be completed online, and the parties need not travel by boat, so the lawsuit is as convenient as online shopping.

Wide space for cooperation and mutual benefit

At the "Belt and Road" information forum, Yang Xiaowei, general manager of China Telecom, showed two charts produced by ITU. The charts showed that informatization development index in major regions of the world was unbalanced, with an average of 5.1, Asia-Pacific region was 4.7 and Africa was 2.53, while most countries along the "Belt and Road" were at a low level.

Yang Xiaowei said that in the next step, under the overall leadership of the Ministry of Industry and Information Technology, China Telecom will actively work to help the Belt and Road countries build an intelligent information superhighway, focusing on building high-speed information corridors and Pan-Asian networks in China, Myanmar, Europe, China, Pakistan and Africa, and will also actively build ring networks in Africa, Central Asia, Mekong River Basin and other regions.

"The China-Pakistan Economic Corridor is the shortest route from China to the Middle East, Africa and Asia. We call it the Digital Silk Road." Amir Azeem Bajwa, general manager of Pakistan Special Communication Organization, said that Pakistan has 135 million mobile phone users and is fully prepared to connect with the world. "In the next few years, we will further expand cooperation with China, especially in the field of telecommunications. The China-Pakistan Economic Corridor provides greater opportunities for the global economy, and our digital connectivity also provides great opportunities for economic growth."

"In recent years, countries along the Belt and Road have attached great importance to the construction of information and communication infrastructure and made positive progress in network interconnection and information development." Chen Zhaoxiong, Vice Minister of the Ministry of Industry and Information Technology, said that China is actively strengthening international cooperation with countries along the route, promoting the construction of international network infrastructure, constantly improving the level of interconnection with the route, and promoting the integration of people’s hearts.

Chen Zhaoxiong revealed at the meeting that the East Africa Information Expressway, as a pioneering project of China-Africa information superhighway, was officially launched last year, and the cross-border optical cable between China and Pakistan, as an early harvest of China-Pakistan economic corridor construction, started in May this year. Meanwhile, the national submarine cable projects such as Asia-Europe No.3 submarine cable and Asia-Africa-Europe No.1 submarine cable are about to be completed, and the space for Sino-foreign cooperation in application services continues to expand, and Alibaba is building a cloud data center in Dubai.

"Countries along the Belt and Road Initiative can encourage new cooperation and provide various cooperation opportunities in the fields of information infrastructure construction, Internet application, information content exchange, big data cooperation and intelligent manufacturing. The opportunities in these areas are unlimited. " Yang Xiaoya, Special Representative of the Secretary-General of the International Telecommunication Union, said that ITU will continue to promote connectivity among countries along the route.

Strong synergy of rule of law and joint governance

Among the leading scientific and technological achievements released at this conference, a number of "governance tools" have attracted much attention: Kaspersky’s KICS software is used to protect industrial products and enterprise networks, which can detect abnormal phenomena in time and report suspicious orders in time to prevent risks in the industrial sector.

Pan Jianwei, an academician of China Academy of Sciences, emphasized the security of quantum communication technology. "Using the basic principles of quantum mechanics, with the help of the distribution of quantum keys, people can realize an unbreakable encryption method, and the extended wide-area quantum communication will make information more secure."

"Legalists, set points and stop disputes", and establishing a system for the Internet has also become the consensus of the delegates. Wang Binying, Deputy Director-General of the World Intellectual Property Organization, said that cyberspace should not be divorced from the jurisdiction of the law. Policymakers should put Internet-related international norms on the agenda and continue to explore international cooperation in Internet-related intellectual property law enforcement activities.

The Chief Justice of the Supreme Court of Samoa, Patu Sapolu, said that the Internet is a decentralized management of the use of global resources. There are many stakeholders in the Internet, including professionals related to science and technology, as well as entities in commerce and trade, as well as citizens, society and government policy commanders. Courts should play an important role in Internet governance.

In the far-reaching Internet field, co-governance should also be the meaning of the topic. Fang Binxing, an academician of the China Academy of Engineering and chairman of the China Cyberspace Security Association, believes that a little-accessed and globally shared cyberspace is a common space for human activities. For example, if cyber viruses are left unchecked, no country will be immune, and cyber attacks will affect a large number of victims. "The Internet allows countries to share a big ship. Countries should strengthen communication, expand consensus, deepen cooperation, and jointly build a community of cyberspace destiny."

"There are risks behind every progress. The risks in the virtual world are not virtual. Today’s security threats seem to be more extensive than ever." Former French Prime Minister dominique villepin said, "We need to build the global governance of online communities, have the global vision of the Internet to achieve peace in the online world, and also need a multilateral framework for cyberspace governance. In fact, just as the Paris Climate Conference reached relevant agreements, the multilateral framework in the Internet field is also achievable."

"The Internet has changed the order of the world. We need a new order to manage the affairs in the digital age. If we don’t give more people more power to manage the transnational Internet, we will have many problems." Fadi Chehad, former president of the Internet Corporation for Assigned Names and Numbers, stressed that "our leaders must cooperate to establish order."

After working for 3 years, 110 thousand mentioned Geely Binyue and drove for 5 months. The owner said how he felt about using the car.

Cars have become an important means of transportation for people. Strong demand has led to fierce competition in the automobile market, and all kinds of new cars have emerged, which makes people overwhelmed. Chevrolet, the "Three Treasures for the People", has become a household word-of-mouth model. "One of the three musketeers of luxury cars", the same class model is much inferior to it. At present, automobile manufacturing skills are changing with each passing day, and an enterprising automobile manufacturer can only succeed if it adapts to the market. Just like Geely. In order to be closer to the essence, I specially invited two drivers to talk about their feelings. Let the drivers express their real experiences!

Owner 1: After working for 3 years, 110,000 yuan mentioned Geely Binyue and drove for 5 months. The owner said how he felt about using the car.

Appearance: the appearance is very sporty, and the whole looks very young, energetic and full of passion. The appearance is young and fashionable, with personality and high recognition, especially the two real exhaust pipes are very beautiful. The lighting is halogen, so it’s not too blind. You can change it or not. The two sides are fully vented, and there are mirrors and front lips decorated with carbon fiber. The interior is still quite amazing, and it can be combined with a 200,000 joint venture car. Electronic gear handle, LCD instrument panel, everything. Moreover, the architecture is very innovative and convenient to use. The most satisfactory place is that there is no shortcoming except the lack of a final exhaust outlet.

Space can be said to be very good in the same level. Geely’s wheelbase is only 2600mm, which can only be said to be acceptable in small SUVs of the same level. Daily items can be placed in the right place, and the storage space is rich. The suitcase has a compartment, which can be removed, and a net bag on the side to hold some small things. Comfort can also be good, relatively speaking, it is easier to sleep without a car. The shock absorption is good, and it feels softer and rounder when it is impacted. Comfort is ok, as long as you don’t step on the accelerator, sound insulation is good. The seat bag is well enclosed, so the body will not slide if you wear the seat belt.

If you are motivated, you have to say that this auspicious sports mode is really amazing. Although it’s a 1.5T engine, it still runs fiercely. You don’t need to step on the accelerator deeply, so you can feel full power and push back. If you run in the block, it is enough to use ECO mode, which is economical and fuel-efficient. The 1.5T engine jointly developed by Geely and Volvo is matched with 7-speed DCT, which adds up to 50 cents.

To sum up: I think that the reason why Geely got the attention now is that a dream lover is with me, which is very atmospheric. I have to give full marks for the interior, and the interior is one of the biggest reasons why I bought it. Compared with small SUVs of the same level, the space is closer to the compact level. This car has better comfort. Compared with Chery, Geely is better, so in the same class, Geely has a higher cost performance.

Owner 2: Holding 110,000 yuan, Geely Binyue or Chery Tiggo 7, who is more classy? Owner: I want to say four words.

Let’s first look at the appearance of Chery, which is atmospheric, wide enough and long enough. Yan value has nothing to say at all, the atmosphere and streamline design are comfortable and look particularly long. The lights feel a little dim, especially the reversing lights, which are on at night just like they are not. Car paint is a little thin, as if Japanese car paint is basically thin.

Look at Geely again. It has a novel appearance and a full sense of movement, which is very suitable for contemporary youth. The design is unique and tasteful, especially suitable for us young people to drive, which is more fashionable. When the car comes to the side, he will have a light to remind you, which is full of technology. A 10-inch horse brand tire, one tire tops four tires of other brands.

Entering the Chery car, the interior design is also enough, and all the configurations are available, and the Zhishang version has the highest cost performance. The multimedia system has its own voice recognition function, which is quite easy to use. The interior is ok, soft plastic, and it still feels good. The design style is general and the smell is big. If there is no space for vehicles, the length of 4790 is spacious enough. The space in the second row is even more spacious. It is no exaggeration to say that four people don’t feel crowded, except, of course, fat people. There is no problem with the ride space, and thanks to the slip-back design, the storage space is particularly large. There are a lot of things in the trunk, too, and it’s no problem whether it’s horizontal or vertical.

Looking at Geely again, the interior style this time is a minimalist Nordic design style. Air conditioning also has the function of air purification. Oh, it’s great. The interior has a large proportion of soft materials, and the places that are often touched are all soft materials, which is very comfortable. Moreover, the costume style in the car is relatively simple, and family members like it. There is enough space, there is no place to put things in the central console, and I usually have nothing to put. The front and rear rows are quite spacious, and the second row of cushions is a little short, and the angle is not inclined enough. The storage space in the car is well designed, and all kinds of things can be put in order. The space is spacious, there is no pressure for three people in the second row, and the trunk is not very big, but it is absolutely enough.

Drive Chery first, and talk to an SUV about how to control it. The steering wheel feels good. After all, it is genuine leather, with a clear direction. The whole model belongs to this crossover coupe configuration, and the chassis is still relatively stable. The steering wheel is sometimes light at high speed, and there is nothing wrong with it as a whole. The comfort is good. Because of the front and rear independent suspension, it can also perform well in shock filtering. In addition, the mute effect is also good. Close the window and all kinds of external sounds will be reduced a lot. Double hardness seat bag can feel the comfort of the seat according to different road conditions.

I’ll drive Geely again, but I think it’s good to drive it myself. The steering wheel is slightly empty, with light hand feeling and weak road feedback. At 40 yards, if there is an obstacle ahead, it will stop automatically, and L2 will drive automatically. I’m still satisfied as long as I don’t procrastinate when I change lanes and overtake every day. The vehicle has good comfort. The whole car doesn’t tilt much when turning, and it can give you enough confidence when turning at high speed. And there will be no noise after opening, and this function is really a great guarantee for human health. The comfort is ok, and the height of the seat can be adjusted at will.

In a word, I am more satisfied with Geely, mainly for two points. The appearance is unique in the same class, no matter what model. In terms of handling, I think as a vehicle, its basic functions are still well done. After driving it, my feelings can be summed up in four words: very satisfied! Then, I wonder if you have different views?

Special statement: The above contents (including pictures or videos, if any) are uploaded and published by users of the media platform "Netease", and this platform only provides information storage services.

Easy car number provided by the author

100 billion yuan invested to build Extreme Yue 07, Xia Yiping boldly challenged Tesla, what is the odds?

Extreme Yue 07, a car with a total investment of 100 billion yuan, is its appearance an innovation in the automobile industry or a gamble?

Deep reading business (shendushye) original

Author | Geng Qiuyu

Editor | Liu Manxin

On September 10, 2024, a grand new car launch conference attracted the attention of the industry. The new car, Jiyue 07, which belongs to Jiyue Automobile, was officially unveiled, announcing the arrival of a new era of smart trams with shocking price and strong technical background.

01

Extreme Yue 07 shocked the listing, and the three giants gathered together. Is the new era of smart trams really coming?

At the press conference, Xia Yiping, CEO of Extreme Yue Automobile, passionately introduced Extreme Yue 07. He claimed that it was a "car with an investment of over 100 billion yuan", and behind it was the full support of Geely, Contemporary Amperex Technology Co., Limited and Baidu. The vast architecture of SEA developed by Geely in four years, Kirin battery invested by Contemporary Amperex Technology Co., Limited in excess of 70 billion yuan, and Apollo intelligent driving invested by Baidu in more than 10 years, all these technologies have converged on the Extreme Yue 07.

Xia Yiping eloquently listed a number of "unique" or "firsts" of Extreme Yue 07: the only intelligent cockpit equipped with ERNIE Bot language model in the world, the first automatic turn signal, and the first automatic shift in the industry … These highlights are undoubtedly eye-catching.However, in the media interview, when asked about the sales expectations of new cars, Xia Yiping was quite cautious and did not give specific sales targets.

Li Yanhong, Chairman and CEO of Baidu, Zeng Yuqun, Chairman and CEO of Contemporary Amperex Technology Co., Limited, and Li Bin, founder of Weilai, all three industry giants appeared at the listing conference of Extreme Yue 07 at the same time, which undoubtedly added more highlights to this new car. Their platform not only shows the strength of Extreme Yue 07 in technological innovation, energy solutions and intelligent interconnection, but also indicates that the automobile industry is accelerating its transformation to intelligence and electrification.

As the "parent" of Baidu, Li Yanhong’s performance was somewhat low-key. He just symbolically stood up and waved at the introduction, and did not take the stage to express his thoughts and wishes for the new car.This can’t help but make people think: at the moment when the car circle is crazy to build a leading IP, will Li Yanhong’s low profile have a certain impact on the brand promotion of Chaoyue?

As the owner of No.001, Zeng Yuqun was full of praise for Extreme Yue 07. He said that Baidu, Contemporary Amperex Technology Co., Limited and Geely all used their professional abilities to empower Jiyue to jointly build this automobile robot.

Li Shufu, chairman of Geely Holding Group, also spoke highly of Extreme Yue 07, calling it a smart car with excellent performance and reliable quality.

However, in the face of so many praises and expectations, we also have to question: Can Extreme Yue 07 really "wrestle" with Tesla as Xia Yiping said?

From the aspects of endurance and vehicle space size, Extreme Yue 07 is indeed stronger than Tesla Model 3. In terms of intelligence, Extreme Yue 07 also showed the strength of not losing Tesla. It is equipped with Baidu ASD Apollo high-order intelligent driving system, which opens a new stage of intelligent driving development with "pure vision+end-to-end big model". At the same time, Extreme Yue 07 is the first family car in the world to realize the empowerment of L4-class self-driving large model technology.

However, this does not mean that Tesla can be easily defeated by the 07. Tesla’s leading position in the field of electric vehicles should not be underestimated, and its brand influence and technical strength are challenges that need to be faced more and more. In addition, although the price of Extreme Yue 07 is relatively close to the people, how to maintain the steady growth of sales volume is also a big test in the increasingly fierce market competition.

In 2024, the road to the counterattack of the extreme Vietnam has actually been unfolding. In August, the sales volume of the ultra-Vietnam single model reached 2117, setting a new record. With the listing of Extreme Yue 07, Extreme Yue officially entered the era of two cars. However, this is only the beginning, and there is still a long way to go. Whether Jiyue can gain a foothold in the field of smart trams still needs the test of time and market.

02

The public relations storm of Jiyue automobile: a brand crisis caused by speech

Speaking of the brand Extreme Yue, a few days ago, most people might only have a vague impression of it. However, on August 5th, a resentful mark released by Xu Jiye, the head of the public relations department of Jiyue, in a circle of friends was like a bomb, which instantly pushed Jiyue to the cusp of public opinion.

This mark expressed his disdain and annoyance at Xiaomi car in simple and plain words. Xu Jiye accused Xiaomi of selling cars at a loss, which quickly fermented on the Internet, causing widespread concern and controversy. However, is the source of this storm really just Xu Jiye’s personal emotional catharsis?

On the evening of August 5, Xu Jiye published a speech against Xiaomi Automobile in a circle of friends, accusing it of dumping. This remark was quickly spread by screenshots, which triggered a heated discussion among netizens. Extreme Yue Automobile, a brand that was originally inconspicuous in the new energy automobile market, became the target of public criticism overnight.

However, Xu Jiye’s remarks not only failed to bring any positive effect to the ultra-Vietnamese car, but seriously damaged the brand image. Netizens have questioned that the head of the public relations department of an enterprise doesn’t even understand the basic financial knowledge.

In the face of this public relations crisis, Xia Yiping, CEO of Jiyue Automobile, quickly came forward to "deal with" and issued an internal letter, severely criticizing Xu Jiye and emphasizing the importance of company values. However, this internal letter seems to have failed to calm the anger of public opinion. Netizens have said that the punishment imposed by Extreme Yue Automobile on Xu Jiye is too light, which is similar to acting.

This public relations storm not only exposed Xu Jiye’s personal emotional management problems, but also revealed the deep-seated problems in brand building and marketing strategy of Jiyue Automobile.

As the product of cooperation between Baidu and Geely, Extreme Yue Automobile has attracted much attention since its birth. However, judging from the market feedback, the brand building of Extreme Yue Automobile has not been as smooth as expected. In the fierce market competition, Ultra Auto seems to pay more attention to the use of marketing means, while ignoring the shaping of brand image and technological innovation.

In the marketing strategy, the ultra-Vietnamese car is too radical and utilitarian. In order to attract attention and traffic, the ultra-Vietnamese car does not hesitate to exaggerate and even be suspected of false propaganda. For example, there is a marketing campaign from the media account to promote the battery defect rate of Extreme Yue 07, which is only one in a billion. This kind of propaganda method, which obviously violates the relevant provisions of the advertising law, not only fails to bring a positive brand effect to Extreme Yue cars, but also greatly reduces consumers’ trust in the brand.

In the new energy vehicle market, technology and innovation are the core driving forces for the sustainable development of brands. However, the performance of Extreme Yue Automobile in this respect is worrying.

Although Extreme Auto frequently mentioned the upgrade of intelligent driving technology at the press conference, consumers’ comments on its actual experience were mixed. This shows that there is still a certain gap between the technological innovation and the product landing of Extreme Yue Automobile. This gap not only affects consumers’ purchasing decisions, but also damages the brand’s reputation and image.

In addition, it seems that the investment in technology research and development by Extreme Yue Automobile is not enough. Compared with the leading enterprises in the field of new energy vehicles such as Tesla and BYD, the investment in technology research and development of Extreme Yue Automobile is stretched. This not only limits the brand’s technological innovation ability and product competitiveness, but also affects the long-term development of the brand.

A brand crisis caused by speech, how can Extreme Yue Auto save itself? Behind the public relations storm, what is the road to brand building and technological innovation of Extreme Yue Automobile?

03

The road to the counterattack of the ultra-Vietnamese car: the transformation from bleak sales to explosive traffic

In fact, in March 2021, Jidu Automobile came into being, which was jointly built by Baidu and Geely Holding Group, with each party holding 50% of the shares. However, its market performance was not as hot as expected after it was renamed as Extreme Yue Automobile in August 2023 and its first model, Extreme Yue 01, was released. In the past year, the monthly sales volume of Extreme Vietnam 01 has only remained at a low level of several hundred vehicles.

In the face of this dilemma, Extreme Yue Automobile did not choose to give up. Xia Yiping, the helmsman of Jiyue Automobile, knows the importance of brand awareness and influence. He said frankly that Extremely has no strong founder IP and influence, and it is also a "cousin" relationship with Extremely, and there is no user base of 1 million. It is a completely new brand. Therefore, strengthening marketing and gradually enhancing popularity have become the key to the break of the car.

As a result, the ultra-car began to actively embrace traffic and live broadcast. Xia Yiping himself personally went off to create a personal IP and drive dealers to make short videos together. In just one month, Extreme Yue Automobile released 13,000 videos with an exposure of over 100 million. This move has achieved remarkable results. More and more people are beginning to understand the products of Extreme Yue, and more and more people are coming to the store.

However, although the traffic is good, it is not everything. When talking about brand sales, Xia Yiping choked several times, and this scene also boarded the social media hot search. He admits that he really didn’t know why at that time, and it was very uncomfortable when he talked about sales. Suddenly, he couldn’t help himself at a certain node. But this is not for the traffic. If there is such a good traffic, he would rather cry every day.

In addition to the flow, Extreme Auto knows the importance of product strength. Thus, after the "One Zhou Mu" was completed by the Extreme Yue 01, the second product, the Extreme Yue 07, was launched while the iron was hot. This new car was officially launched on September 10th, 2024. It is built by Geely’s vast SEA architecture, equipped with Baidu AI large model intelligent cockpit and Baidu’s ASD Apollo advanced intelligent driving system. Both the long-life version and the performance version are equipped with Contemporary Amperex Technology Co., Limited high-performance Kirin battery.

The launch of Extreme Yue 07 has undoubtedly injected new vitality into Extreme Yue Automobile. Its good product strength and competitive price make people full of expectations for the future of the ultra-yue car. However, in the face of fierce market competition and changing market demand, it is still unknown whether the ultra-Yue automobile can leap to the top of the new forces with the ultra-Yue 07.

While affirming that Extreme Vietnam Auto actively seeks breakthroughs and dares to innovate, we also have to make pertinent criticisms. The market performance of Extreme Yue Auto in the first product, Extreme Yue 01, is really unsatisfactory, which exposes its shortcomings in product planning and marketing. Although Chaoyue Automobile adjusted its strategy in time and gradually reversed the situation by taking the flow as a breakthrough, this could not cover up its mistakes in the first product.

In addition, the conclusion of the ultra-car in the field of intelligent driving has also caused a lot of controversy. Xia Yiping said at the press conference that "2025 will be the first year of the elimination of non-high-level intelligent driving" and "the intelligent driving system equipped by Extreme Yue is the only high-level intelligent driving system in the world that can compete with Tesla". Although these conclusions show the confidence and strength of the ultra-Vietnamese car in the field of intelligent driving, they also arouse people’s doubts about its optimism and exaggeration.

【 Conclusion 】

To sum up, in today’s turbulent new energy vehicle market, as a "newborn" jointly created by Baidu and Geely, Extreme Yue Automobile has attracted much attention since its birth.

However, the market performance of the first model, the Extreme Yue 01, is not satisfactory, and the sales volume is bleak, which is embarrassing. However, the extreme Vietnam did not sink into this, but actively sought a breakthrough, taking the flow as a breakthrough and gradually reversing the situation. With strong background and unremitting efforts, the market performance has been significantly improved in the last two months.

Nowadays, the second product, the Extreme Yue 07, is launched while the iron is hot. With good product strength and competitive price, it will push the Extreme Yue to the top of the new forces in one fell swoop.

However, in the previous public relations storm, the ultra-Vietnamese car undoubtedly suffered heavy losses. However, crisis is often a turning point. How to learn from this storm and strengthen brand building and technological innovation is the key to its future development.

Special statement: this article is authorized by the cooperative media to reprint the DoNews column, and the copyright of the article belongs to the original author and original source. The article is the author’s personal opinion and does not represent the position of DoNews column. Please contact the original author and original source for authorization. (Please contact idonews@donews.com if you have any questions.)

Geely Star is willing to debut in Tianjin: high value, high configuration, this pure tram is really fragrant!

In the eyes of the public, Geely Automobile’s new A0 pure electric sedan, Geely, made a grand debut in Tianjin on September 21. The conference, with the theme of "Light Start Your Beauty", not only showcased Geely’s forward-looking thinking and original design in the field of electric vehicles, but also brought a visual and technological dual experience to Tianjin consumers with excellent performance and intelligent configuration.

Based on GEA’s new energy architecture, Geely Star is positioned as a "new smart pure electric car", which has a bright performance in power control, safety and intelligence. The new car has launched five models with a pre-sale price range of 7.88-10 7,800 yuan. With its high cost performance and rich configuration, it has attracted a lot of attention.

In terms of driving control, Geely Xingyuan is the only pure electric car in its class with a layout. With independent front and rear suspension systems, it not only improves driving efficiency and acceleration performance, but also brings a more stable handling experience. Coupled with a minimum turning radius of only 4.95 meters, the driving control performance of this A0 pure electric car has reached a new height, providing driving pleasure comparable to high-end performance cars.

In terms of power, Xingyuan is equipped with an 11-in-1 intelligent electric drive system independently developed by Geely, which is small in size, light in weight and high in efficiency. Equipped with an 85kW motor, the 0-50km/h acceleration time is only 3.9 seconds. The Onebox integrated braking system makes its 100-0km/h braking distance only 36.9 meters. In addition, it also has the same leading G-TCS all-weather anti-skid system and CST intelligent comfort braking system. Whether it is a low-adhesion road start or braking, it is more smooth and comfortable, reducing motion sickness.

In terms of safety, Geely Star Wish also performed well. It is the only model in its class that comes standard with Ningde era batteries and liquid-cooled temperature control system, with an energy density of 185Wh/kg, which completely relieves mileage anxiety. The liquid-cooled system monitors the battery and ambient temperature in real time to further ensure the safety of the battery.

In terms of vehicle safety configuration, Xingyuan adopts a star armor cage body structure, combined with high-strength steel structure and clover cooperative protection design to protect the battery and electric drive system in an all-round way. In addition, the new car also comes standard with 6 airbags, 540 ° panoramic images, AEB automatic emergency braking and LDW lane departure warning and other L2-level driving auxiliary features to further ensure the safety of drivers and passengers.

In terms of intelligent configuration, Geely Star Wish is also not to be underestimated. Equipped with Geely’s self-developed Flyme Auto smart cockpit system, it supports Flyme Link handcar interconnection, wireless charging, and Hicar and Carlink functions, achieving a seamless connection between mobile phones and cars, bringing a smooth experience. The dual-zone automatic speech recognition function makes the operation more convenient and enhances the convenience and fun of using the car.

In addition, the design and space layout of Star Wish are also eye-catching. The front face of the smile is fashionable and atmospheric, which attracts many people to clock in. The interior space design is also very flexible, with an 85% high "room rate", a 70L front trunk, a 10L co-pilot vanity and up to 36 storage spaces, all reflecting high practicality and able to meet the various needs of users.

The release of Geely Star Wish not only brings stylish, safe and intelligent new travel options to consumers in Tianjin, but also demonstrates Geely’s strength in the field of new energy. With its excellent design, flexible space and cutting-edge intelligent technology, Star Wish will redefine the A0 pure electric car market and is bound to set off a new round of enthusiasm after its listing.

Consumers are harassed for giving bad reviews. Why is the bad review mechanism of takeaway platforms useless?

  investigation motive

  Ordering food through takeaway platforms has become a dining choice for many people. Due to considerations such as smooth consumer rights protection and internal management, most takeaway platforms have set up an evaluation mechanism for takeaway brothers. However, this evaluation mechanism is somewhat out of shape in practice – consumers are not satisfied with the service and give bad reviews. The takeaway brother was fined for working for a day, which caused conflicts between the two sides, and even caused some disputes. An evaluation mechanism with good intentions, why has it become a "trigger" for conflicts?

  I ordered takeaway, and it was one hour beyond the delivery time. Call the takeaway brother, and the takeaway brother hangs up; call the merchant, and the merchant says the takeaway brother didn’t come to pick up the meal.

  After being hungry for more than an hour, Beijing citizen Jiang Xuelian was ready to complain. The merchant kept explaining to her that the delivery brother was not easy, and customer complaints would lead to the delivery brother being deducted.

  In the end, Jiang Xuelian chose to admit that she was unlucky. Jiang Xuelian did this not because she was persuaded by the merchant, but because she was worried about harassment, retaliation and even more extreme behavior due to complaints or bad reviews.

  These concerns are not unfounded, but there are already cases. "Although there are user evaluation mechanisms for online shopping, takeout, etc., but look at the threats and injuries caused by bad reviews, who would dare to complain or give bad reviews," Jiang Xuelian said.

  What happened after giving a bad review?

  "I may be a little stubborn, but I really can’t bear it." This year, Beijing resident Xue Qi gave bad reviews after ordering takeout twice, which in the eyes of friends is only done by "female men".

  This was the first time that Xueqi had ordered the takeaway with red oil, but when she received the takeaway, she found that it was clear soup and water. Xueqi negotiated with the merchant and got a reply: "Sorry, the chef is new here, something went wrong in her busy schedule, you can just eat it, it won’t be like this next time."

  "After saying this, the merchant hung up the phone directly. For merchants with this attitude, of course, they have to give a bad review. However, thinking that the takeaway brother delivered it in advance, I gave the product 1 star and the takeaway quality 5 stars." Xue Qi said that when she checked the merchant’s homepage again, she found that the merchant’s homepage showed that she gave an average score of 3 points for the takeaway order. "I later found out that if I want that order to have only 1 point, it means that I have to give the takeaway brother a bad review, but the takeaway brother will be deducted from his salary for a few hundred yuan. In the end, I still felt sorry for the takeaway brother and gave up the idea of giving a bad review. This experience taught me that even if it is delivered on time, the delivery guy will still be affected by such a scoring system. "

  The second time I gave a bad review was because a takeaway platform has opened a on-time delivery service, and if it is delayed, it will be compensated. "At that time, I ordered at a relatively remote place. Usually, when I ordered food at that time, the delivery time would be 20 minutes later than expected. I wanted to see if the on-time delivery service of the takeaway platform could really be delivered on time. After ordering, the on-time delivery time passed, but the takeaway staff ordered it and it was delivered when it was still two kilometers away from me." Xue Qi said that she chose to complain.

  However, what Ling Xueqi didn’t expect was that the next day, the delivery brother called and begged to withdraw the complaint. "The delivery brother said that he was deducted 300 yuan because of this complaint. After receiving the call, I asked the customer service’withdraw the complaint, what should I do ‘. The reason for saying this is to test whether the platform cares about the customer’s reason for withdrawing the complaint. As a result, the customer service quickly replied,’ If you agree, I will withdraw the complaint for you ‘. After confirming that he agreed to withdraw the complaint, the delivery brother never contacted me again."

  "Through these two complaints, I realized that the various disputes between the delivery brother and the customer reported by some media were the product of this simple management method. It was the delivery company that put the delivery staff and the customer on the opposite side," Xue Qi said.

  You can check who gave a bad review in the background.

  In the interview, the reporter learned that in order to attract more consumers, some takeaway platforms have set up a reward and penalty system for their "riders". For example, if the food is not delivered within the specified time, the takeaway "rider" will be deducted 20 yuan; if the customer complains (overtime is one of the main reasons for the complaint), 200 yuan will be deducted. However, the basic salary of the takeaway "rider" is only 3,000 or 4,000 yuan a month, and it must be guaranteed that more than 600 orders will be delivered a month to get the basic salary. More than 600 orders will be rewarded according to each order, and once the money is deducted, it is equivalent to 3 orders being given away for free, and the complaint is equivalent to a day in vain.

  Gu Feng (a pseudonym) is a delivery staff of a takeaway platform. He told reporters that before taking up his job, the platform will provide relevant training on preventing complaints or bad reviews. For example, if a customer does not answer the phone, he usually waits 5 minutes to send a text message. The content of the text message is similar to "Hello, I am a delivery staff. I will deliver food to you. If you are not here, you have to deliver other food first. Please call back quickly when you see it. I wish you a happy meal." "These are all templates. If the time is very short, you must come back to deliver to this customer first; if it is indeed far away, you must discuss with the customer. In addition, for the situation of missing meals, be sure to explain to the customer. If the customer says it’s okay, then there is no need to pay; if some meals can’t be eaten without soup, most of them have to pay. I have paid a bowl of beef noodles, more than 30 yuan. In the words of our webmaster, bad reviews and complaints depend on your service attitude, overtime cannot decide the complaint, attitude is decisive. In addition, if a customer gives us a bad review, we will not be deducted, only if the service attitude is not good will be deducted. "

  At the same time, Gu Feng also revealed to reporters that the so-called "anonymous evaluation" of many platforms cannot be anonymous at all. The experience of some consumers confirms this statement.

  Last month, Liu Rui, a white-collar worker in Beijing, gave a bad review to the delivery guy because of the delivery timeout problem. Then, Liu Rui received a call from the delivery guy and asked why she gave the bad review. Putting down the phone, Liu Rui realized a question. She was obviously anonymous. Why did she still receive this call? 

  In September, a takeaway ordered by Yang Chunwei, a Beijing resident, was delivered an hour later than expected because the delivery brother took the wrong meal at the restaurant. Half an hour after delivery, the delivery brother started calling Yang Chunwei and asking him why he gave a bad review. "I said I didn’t give a bad review, but he said I asked my friend to check it in the background. Later, the delivery brother texted that the merchant gave a bad review. This means that the delivery brother can find out who gave a bad review through the background within a few minutes. The so-called anonymous review has no use for anonymity."

  In this regard, Gu Feng did not say much about the specific method of background inquiry, but said, "The takeaway brother can check the consumer’s name, address, and contact information according to the historical order within one day. Generally speaking, the app will automatically block the customer’s information one day after the order is completed. However, as long as the customer comments, the backstage can still check it immediately. Therefore, the customer can comment the next day after the order is completed, so that although the takeaway brother can recall which order gave a bad review, he can’t remember the customer’s information, unless the takeaway brother has the habit of taking screenshots and recording customer information every day."

  The evaluation and punishment mechanism is criticized

  The reporter found in the investigation that many takeaway brothers expressed "very helpless" about the bad review mechanism.

  Hu Haicheng, who also works as a delivery boy in Beijing, said that there are often reports of food delivery rides and casualties. "We are also very helpless. The delivery time card is too tight, and our rules and regulations are particularly strict. A complaint call will result in a fine."

  Hu Haicheng said that the most serious penalty is the delivery staff who ordered delivery in advance, and was fined 500 yuan. Generally, complaints will be fined 200 yuan, but depending on the situation, sometimes the fine will be 500 yuan, and sometimes it will soar to 2,000 yuan. Gu Feng agreed with this point. "If the customer calls to complain, just say four words: bad attitude. Then the delivery brother’s 2,000 yuan will be gone."

  During the rainy season in July this year, Hu Haicheng was busy from noon to evening, and there was no time for a sip of water in between. There was a takeaway at that time, which was half an hour late. "I kept apologizing to the customer, but as soon as I went downstairs, they gave me a bad review." For this bad review, Hu Haicheng was fined 200 yuan.

  As for the reasons for giving bad reviews, Gu Feng said, "Most of them are because the delivery is too slow." However, there are many reasons for the slow delivery. "Sometimes it’s not the delivery guy’s problem, but when the customer is angry, they can’t listen to the explanation. If the delivery is slow and the review is bad, no matter what the reason is, the delivery guy can still figure it out. However, because the merchant doesn’t taste good, the delivery guy gets a bad review together, which makes people especially angry. The company won’t listen to the explanation, but will only ask the delivery guy to get the customer’s understanding." Gu Feng said, "However, not every customer can make sense. So, meeting some customers who can’t listen to the explanation is equivalent to a hard day in vain."

  "Some takeaway platforms handle bad reviews roughly. A bad review will deduct two or three hundred yuan, which means that the takeaway brother will lose all his salary for a day because of a bad review. In addition, the takeaway brother has very few appeal channels, and most of them can only find ways to get the customer’s forgiveness." Cheng Rui, who has done research on the takeaway market and has been experimenting with the takeaway industry for more than a year, told reporters.

  "The service evaluation system involves the interests of three parties – consumers, service personnel, and company management. The establishment of a service evaluation system is of course to safeguard the interests of the company’s management. Because the interests of the management are linked to the company’s income, and the company’s income is related to consumer choice. The quality and attitude of service personnel directly affect the choice of consumers and the company’s income. Naturally, the company’s management needs a service evaluation system." Cheng Rui said that after the management adopts the service evaluation system, it is necessary to deal with bad reviews. "Objectively speaking, there are many reasons why consumers give bad reviews, not necessarily the fault of the service personnel. For example, if the food is delivered too late, it may not be due to the inattentive delivery of the courier, but it may be due to bad weather. However, in terms of measures to deal with bad reviews, the management often chooses to be lazy, not to distinguish the reasons why consumers give bad reviews, but to think that as long as the money is deducted, the problem can be solved. "

  In the eyes of the industry insiders interviewed, consumers’ bad reviews have become the reason for management to deduct wages, which is the root cause of the problem. As service personnel, there is no complaint mechanism for bad reviews, and they can only silently accept the results of bad reviews.

  "The evaluation system was originally used as an auxiliary means to improve the service level, but the management of the enterprise did not use the evaluation data in this way, nor did it have supporting procedures to improve the service level, which resulted in the service staff or the serviced to bear the relevant contradictions." Of course, the service evaluation system is also important for consumers to protect their rights, Cheng Rui said, and it cannot be said that bad reviews will bring harm to people who are "not easy". If you want to change this situation, you need to further refine the service evaluation system. Bad reviews need to give reasons, and service personnel can appeal and defend. The company can punish service personnel or improve objective conditions according to the specific reasons for bad reviews.

Love Click · Chang Sturgeon joins hands with Baozun to run through intelligent warehousing and logistics and build an omni-channel growth system

Review inventory, receive orders, enter orders, notify warehouses, quality inspection, warehousing… After a series of operations, the goods of Xiaoqia Preferred Official Mall (the Mini Program mall built by Aiclick · Chang Sturgeon for Negotiated Food) officially entered Baozun Yuncang.This is the first benchmark case of an omni-channel comprehensive "intelligent warehousing and logistics service system" centered on the brand, combined with the operation business, after Aiclick · Chang Sturgeon and Baozun connected the two systems.It aims to use Changsturgeon Mini Program Mall as an online private market and Baozun’s goods and logistics services as a supply chain market to help the brand’s new business and growth.

With the increasingly perfect supply chain of e-commerce and the satisfaction of consumers’ diverse needs, users’ attention to e-commerce shopping has also shifted from commodity richness and cost performance to commodity quality and logistics efficiency. Today, the keywords of e-commerce competition in our country have changed from simple goods, price, and express speed to integration, ecology, innovation, and data.

[MD: Title]

Love Click has been deeply involved in the private sector business for 7 years, and has served more than 200 outstanding brands successively. It has strong independent research and development capabilities and rich experience in private sector operation. Baozun is a leader in brand e-commerce services. Based on the large mid-platform architecture, it provides a full-link solution from data to service, helping brands complete the digitalization of omni-channel, refined operation, and strong technology.The common system between the two parties is intended to improve efficiency through warehousing and logistics, create a full-link operation system for more enterprises, and empower enterprises to grow digitally.

Integrate product infrastructure to create an intelligent warehousing and logistics service system

Adhering to the concept of "rising momentum depends on traffic, success or failure of the supply chain, and improvement depends on technology",With flexible supply chain and logistics management and excellent performance capabilities, technical capabilities, operating standards and brand empowerment, both parties effectively solve industry pain points such as private domain operation, traffic promotion, supply chain selection, logistics costs, and logistics performance, and help brands achieve cost reduction and efficiency.

[MD: Title]

Taking omni-channel service capabilities as an example, various warehouses have their corresponding advantages, and the deployment of sub-warehouses can better exert value. However, for customers who prefer this kind of heavy Mini Program e-commerce and do not need large-scale heavy operations, small warehouses are lightweight and flexible, and have more advantages in reducing costs. Through the complete set of logistics system solutions provided by Yuncang and advanced technology products such as intelligent warehousing and unmanned technology, the two sides have established a customer-centric performance service operating system, allowing first-line customer service, product operation & supply chain, and even logistics performance partners to cooperate. While improving Xiaoqia’s preferred information management level and automation operation efficiency, it also enhances consumer experience and solidifies brand value.

Xiaokuailing’s cloud warehouse is closer to consumers, and the future will definitely be the trend. Both parties provide customized end-to-end solutions according to the actual needs of the brand. By improving the supply chain infrastructure, the actual improvement of brand sales and profits can be achieved, and the inventory management level can be improved while optimizing enterprise cost control.At the same time, by strengthening the influence of the Yuncang brand, opening up external traffic entrances, aggregating ecological partners, launching cross-industry alliances, adapting to a variety of business scenarios, and realizing the common value of the alliance.

[MD: Title]

It is worth mentioning that the success of the negotiation depends on the strategic thinking of omni-channel "one inventory". Brands can rationally allocate inventory according to the actual sales of omni-channel to help all inventory obtain maximum sales opportunities, meet consumer orders and ship them on the optimal path, and achieve online and offline multi-channel management.

Strong cooperation, full-link operation efficiency, deeply empowering the global top 500

As retail consumption enters the stage of stock competition, how to turn traffic into retention has become a difficult problem for most enterprises. At this time, the WeChat ecosystem coincides with the platform cycle dividend, and private domain traffic has become the second curve of enterprise growth due to its advantages of high penetration, strong stickiness, easy habit, large influence, and frequent transactions.

[MD: Title]

With the advantage of Tencent’s ecological native genes,Relying on its digital operation growth platform Changsturgeon + private domain operation service model, Aiclick has successively served 200 + brands in beauty, daily chemical, fast-moving consumer goods, food and other industries, and obtained high reputation and contract renewal rate from users. This time, the two parties have opened up logistics and warehousing capabilities and built a complete full-link integrated solution. It is a new attempt to build an efficient business market for social e-commerce for business owners. It is also an innovative model from traffic to product selection to contract performance.

[MD: Title]

In order to create the ultimate consumer experience for consumers, the two sides integrate product infrastructure to create a joint product matrix. In addition to the above-mentioned mid-platform tools such as omni-channel order management system OMS, logistics management and warehouse management WMS, and e-commerce cloud technology platform-UNEX for customer analysis and relationship management, the two sides also explore more public and private domain cooperation, integrating Changsturgeon’s omni-channel solutions, including Changsturgeon WeCom SCRM (including Changsturgeon Smart Shopping Guide), Changsturgeon Mini Program Mall, and Changsturgeon Business Staff. This helps brands break time and space constraints, achieve full-link operation efficiency, and create new sales increases.

[MD: Title]

Brand e-commerce service leaders and private sector operation industry leaders join forces to complement each other and create a consumer-centric digital touchpoint. Through seamless omni-channel integration, digitally-oriented supply chain management, intelligent assisted operation decision-making and strong system integration capabilities, the digitalization of brand omni-channel, refined operation and strong technology is the only way to go. In the future, the two sides can also provide a complete set of services from the perspective of SaaS building website, operation and warehousing performance for more cutting-edge and innovative DTC brands with business development demands.

[MD: Title]

As Zhao Yong, executive vice-president of iClick Group, said: "It is precisely because the full-link comprehensive solution we jointly developed helps top-tier clients achieve higher value creation that we have received positive feedback from many customers. Next, we will work with Baozun to accelerate the layout of the private domain traffic market and increase the market share in this vast field." Looking forward to creating greater value together.

Long-term, innovative spirit, building a global growth iron army

It has been established for 14 years and has been listed twice. Baozun has stepped on the prosperous clouds of China’s e-commerce industry and skyrocketed. Love Click · Chang Sturgeon entered the Tencent ecology in 2014. It has been steady and steady for 7 years. It has won many industry awards and numerous customer awards. Because it knows that it is not easy to achieve today’s achievements, it is well aware of the value of long-term ism. In the early stage of cooperation, the two sides reached the goal of walking steadily and going long-term, and took root together to do practical things.

[MD: Title]

Behind the growth is the pattern. Behind the pattern is the construction of strategic potential and the insistence on user-centricity. Perhaps, there are still many compromises and abandonments to the present. "Only by building real strategic potential can we achieve sufficient growth". What is strategic potential? It is the leadership of technology, the superiority of the business model, the advantage of efficiency, etc. Strategic potential is to push the stone of power to the top of the mountain. Standing on the top of the mountain, even if the stone is gently pushed down, it will produce tremendous power. Compared with external vanity, both sides believe that strong R & D strength is the cornerstone of the enterprise, so they are willing to put a lot of "fertilizer" in the "land" and wait for the "crops" to grow better and better.

[MD: Title]

In order to continue to polish the technical strength, both parties have invested a lot in human and financial resources. The IT team has nearly 1,000 people, including data scientists, R & D technicians, customer solution experts, etc. In terms of financial investment, the investment in scientific and technological research and development has exceeded 1 billion, ranking first in the brand e-commerce industry. Of course, the Product R & D team lived up to expectations. In order to get through the system as soon as possible, they are reluctant to give up day and night, just to build a more stable and high-quality system, to ensure that when the demand of large numbers of customers is too large, the system can be stable and efficient enough, demonstrating the dedication of both parties. With such an excellent team, we have reason to believe that we can develop better and more refined products, serve more enterprises, and create greater value for enterprises.

Summarize:

At present, a new generation of consumer brands in China is on the rise, and successful brands are re-upgrading and defining their brand content and consumer experience.

When paying attention to customer operation and retention has become the standard of excellent brands, Baozun and Aiclick · Changsturgeon will use the open ecology to allow enterprises and individuals to easily access the business flow, conduct online marketing and transaction marketing, so that merchants can perform logistics contracts from warehouse to store and from warehouse to home more efficiently, and enjoy more cost-effective business flow + logistics cloud logistics infrastructure services. Through the service head brand has accumulated leading methodologies, products can effectively improve service efficiency, solve a series of problems such as low communication efficiency, many operating platforms, and difficult data aggregation, and effectively optimize consumer experience. Therefore, we are confident that both parties have the strength to accompany customers’ digital growth while also achieving self-fulfillment under this major wave.

Outdoor equipment sells well when it comes to spring outing again.

Spring in March is a good time to carry out outdoor sports. More and more people buy outdoor equipment on websites and shops. A few days ago, the reporter visited several outdoor products stores in Beijing and found that outdoor products such as tents, bicycles and jackets have been placed in conspicuous positions, attracting many consumers to stop for consultation.

"The weather is warm, and I plan to go camping with my family in the suburbs to enjoy flowers. I found that there are more and more’ lightweight’ equipment when I did my homework online. This time I came here to have a look." Wang Jingjing, who is shopping with her children, said.

"Since the beginning of March, there have been more people coming to the store to learn about outdoor equipment. There are more people who know about camping equipment and cycling equipment, and lightweight equipment is more popular." A salesperson of an outdoor products franchise store in South Fourth Ring Road in Beijing told reporters.

The White Paper on Outdoor Industry Trends of Taobao Tmall Sports in Spring and Summer of 2024 (hereinafter referred to as "White Paper") released by Tmall recently shows that cycling, water sports and hiking are consumers’ first choices for outdoor sports in spring and summer. Since the beginning of this year, the turnover of bicycle accessories in Tmall has increased by 70% year-on-year, and the number of transactions has increased by over 50% year-on-year. At the same time, Tmall’s vehicle transaction shows a trend of consumption upgrading, and the unit price of buying road vehicles is the highest among bicycle items. This also means that more and more cycling enthusiasts’ consumption choices are moving from entry-level to professional.

The White Paper also reveals three major trends of people in the outdoor sports industry in 2024-"younger people", "advanced consumption" and "diversified scenes". Through these three trends, we can see that under the conditions of policy guidance and market development, outdoor consumption shows great potential, and outdoor equipment continues to sell well, and the growth of sub-categories is strong, pushing the market to develop in a more diversified and professional direction.

It is worth mentioning that in recent years, women’s sports consumption has accounted for an increasing proportion of outdoor consumption. In the "Goddess Day" promotion activities of major e-commerce platforms in the past, sports equipment has become a new bright spot. During the promotion period of Women’s Day, the GMV (total merchandise transaction) of "yoga" related products increased by 14.95% year-on-year.

In recent years, many sports and outdoor brands have continuously expanded their product lines, and more and more yoga clothes have appeared in different outdoor sports scenes such as hiking, fitness and running.

What is worth buying? The relevant person in charge of the sports industry said in an interview: "In recent years, more and more brands have been deeply involved in market segments, and refined analysis and disassembly of different sports scenes and consumer circles have provided more and more suitable commodity choices, from technology to quality to cost performance, and won more consumers."

The person in charge believes that in recent years, young consumers have joined the outdoor circle. Compared with the advanced and breakthrough pursued by outdoor enthusiasts, the current outdoor new crowd is more pursuing the experience of the process. Therefore, in terms of relevant consumption choices, the focus of outdoor products has also changed from professional and all-round products in the past to products with more vitality and wider application scenarios. (From March 21st, China Sports Daily, 07 edition)

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